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“Had a great experience with cricket today with Jose helped a lot was with Verizon and got tired of the company so now am a new cricket customer thank you Judy L.”
“Tyler was the absolute best. He was so patient through a long process and helped me fix a long lingering problem that AT&T providers in other states historically created. Simply the best and so much gratitude for my experience!”
“Went to the t-mobile store on 32nd Ave in grand forks to get a new Wi-Fi router and get a new phone and the tmobile representative Eric was very helpful and helped me get a phone that I like and helped me swap out my old router ... Amazing customer service and great experience in the store ... I will definitely be going to this store from now on”
“My cellphone screen was black with occasional horizontal green lines. I walked in, no appointment, and James (very pleasant young man by the way) had my contacts, photos, and apps transferred to my new phone in about an hour. Very reasonable price, too. Note James' boss: he needs a new chair (or this one needs a new covering) behind the counter.”
“The staff said, “we are a designated resales for Verizon we cannot help with bills, problems related to Verizon or anything other than sales” but did get me to another sales person who gave me the loyalty # which got me away from the phone tree so I could actually get my issue addressed. I was drafted twice for the sane amount of my bill, same day, & time. Loyalty said we can pay ahead a month & I said no, let me have the $220 back to pay other bills. Refunded. Simple!”
“Went to the t-mobile store in grand forks Columbia location an jon and cece had the most patience an customer service. I recommend if you need a t-mobile phone go there!!!”
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“Lilly did an awesome job of showing us new setups, explaining the details and guiding us in our purchase of new phones. We highly recommend her to anyone looking to upgrade.”