-
December 2023 by Rick Sandwick
These guys got me in the day before a holiday and did a great job and got my vehicle back on the road for Thanksgiving! Great service and would completely recommend them!
-
December 2023 by Andy
Excellent experience with Thunder Ray’s! Scheduled an appointment online for a couple weeks out. Got the car in exactly at the time chosen. Within a couple hours called back after inspection and let me know prices, what was wrong, and what i should fix. Doesn’t pressure you and lets you know prices on everything before fixing. Informed me right away that repairs might not get done the same day and would be done the next if not the same day. Would recommend to anyone. Thanks Ray and crew! Will be back in the future!
-
November 2023 by justin bird
I had a fantastic experience when I needed tires for my wife’s car. The waiting area was comfortable with complimentary snacks and drinks. The combination of great service and a welcoming environment made my visit highly enjoyable. Highly recommend!
-
November 2023 by Andy Voorhees
Exceptional service at Thunder Ray’s Auto Repair! The staff was friendly and efficient, resolving my car issues promptly. The free snacks in the waiting area were a nice bonus, making my experience even better. Highly recommend!
-
November 2023 by Maggie O'Hara
after struggling for years with a coolant problem, thunder rays figured out the problem. they were prompt about answering phone calls or questions I had. the hospitality of ray and his crew is something you’ll find no where else. i simply can’t say enough good things about the service they’ve provided me with. I will definitely be a returning customer.Services: General repairs & maintenance
-
October 2023 by Michael Jordan
Professional staff, were courteous and did a wonderful job on my family vehicle.These guys are as honest and straightforward as they come.Would absolutely recommend!!!
-
October 2023 by Horses Feather
Ray himself was there at the front desk. very cheap and honest repair, will come again. The complimentary drink was appreciated
-
August 2023 by Katie Bolton
This last time I wanna say was my third time going to Ray's every single time I have had nothing but a great experience. I brought my van in this last time for a Evap leak code which had been "fixed" twice already by someone else, Ray got right down to the problem and got it fixed and made sure it was fixed before I left with it. If you need a GREAT place to go for vechicle repairs I highly recommend Thunder Ray's.
-
July 2023 by Savanna Claiborne
I had a transmission issue in my Subaru Forester this past week and had the absolute best experience at Ray’s! After calling every transmission repair shop (including the Subaru dealership) in Grand Forks, Ray’s was able to get me in the quickest. I was scheduled for 6 days out and they looked at and fixed my car in 4! Ray was extremely communicative throughout the whole process and never left me wondering about what was happening with my car. They also offer a student discount for us broke college kids! I will be going to Ray’s for any and all car repairs I may need in the future!
-
July 2023 by Don Reay
A couple days late on this review but better late than never. My family and I were on our way to Fargo when our drive was interrupted with some loud noises coming from under the Rogue. Thinking it was a bearing or something we didn't know if we should proceed. But we did anyways. In search of a Garage we stumbled across Thunder Ray's. Without an appointment and with our family dog we pulled over. Ray was there and he quickly jumped to the pump and helped us. Very friendly and quickly he had my suv up on the hoist and his techs looking at it. He let our dog into the shop to stay cool while we waited. Within a few minutes we discovered it was some heat shields that had corrosion and fell off. The shop was clean. The staff amazing. If I ever have concerns coming into Grandforks Thunder Ray's will be the first place I go to. Thank you so much for the 5 star service. You allowed this canadian family some piece of mind so we could continue on our little trip. Thanks EH!!
-
July 2023 by Dale Twedell
Fixed my truck. Referred by forx radiator. Got scheduled in a week. Good communication
-
May 2023 by Kari Shaugobay
Thunder Ray's is amazing. Anytime I have needed work on on my van, they are able to help right away! They do an amazing job!
-
April 2023 by Cari Oye
I went to get the knock sensors replaced in my car and when I got it back not only did the codes read the exact same, fluids were leaking everywhere and my power steering was way horribly wonky. I called to tell him about it and was basically told that because he didn't run the diagnostics he wasn't responsible for the problem. Given the huge bill I just paid to him, I then decided to bring my car back in with a sheet of paper that showed the codes reading the exact same as whati broughtit in for. An additional $200+ later, he then fixed the knock sensors. After I picked it up for the second time, I called him again about the fluids leaking everywhere and the bad smell to which he replied that something must've spilled on the engine and that it would burn off. When that never happened, I then brought my car back there for the third time to address the new issues that weren't there prior to my initial visit to the shop and he said for an additional $700 he'd replace the hoses that THEY wrecked. I almost hit a car today because I couldn't turn my wheels. It's been a super expensive learning experience in that my first question should have been whether they work on my model of car instead of going straight for a price quote. If I could turn back time, I would've never brought my car there.NO. I originally came out to your place asking for a price to replace two knock sensors, not called. You may have cleared the codes after replacing the sensors but immediately after leaving your establishment is when I actually called and it was to report that the check engine light was back on and inside my vehicle is a stench of burning fluids. If you watch ANY YouTube video about this repair it states what all it entails, not to mention your guys should have known this so your comment "whoever diagnosed your vehicle needed to go deeper and find the root cause which was a bad connector which we repaired at a discounted rate because of some other misdiagnosises" is merely deflection. And I knew as soon as you said that the odor I was smelling inside my vehicle would "burn off and go away" that you already knew your guys mishandled my vehicle. No worries on me asking somewhere else about the new developments becauseit's a hard pass on your offer to "work something out' because I've already tried that.
-
March 2023 by Jolene Glaser
Anytime we call for an appointment, they always make the time we need work for us.We are always met with a welcoming smile when we arrive in the office. The no nonsense approach to fixing what is wrong with the vehicle without the sales push is a welcome difference to other mechanics. They are good at what they do and do it well. Highly recommend, will never go anywhere else for car maintenance, services, or repair.Services: Tires
-
March 2023 by Crypto Bren
Gave me a ride when truck was in the shop. I had to get my diesel exhaust system replaced which was very pricey and unexpected..I asked him to check my coolant light as well which I believe he reset, Then it came back on couple days later. Probably wasn’t his fault, but pretty firm on his price and wasn’t willing to work with me, cause I had to pay over $2k for tire rotation, replacement, oil change, etc but overall good service..
