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October 2025 by Tate Runge
Fantastic experience! Affordable rates, super clean units, and management who genuinely care about keeping your things safe!
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October 2025 by Alexander Dimico
Used one of the units for about a month and was perfectly suitable for what I needed and was great price comparatively around town. Accidentally got charged for an extra month but just called and was able to get it back!
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April 2025 by Chad Beadles
Moved to the area and needed a spot to store for a few weeks. Got in and out with no issues. Clean and secure. Owner worked with me for needing shorter term too. Recommemded.
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January 2025 by Paul McKay
Great facility! Quick and professional response and assistance from management team.
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February 2023 by Mar K.
We used University Storage on Gateway in Grand Forks ND from 2010-2011 and again in 2020-2023. It has definitely gone downhill. Back in 2010, it was the only indoor heated storage facility in town, but now it is not. I will not use this storage facility again. Around 2020, the dock door became un-moored, blowing open in a strong wind. Months later, the hinges broke, and about 18 months ago, the door came off completely. Snow is currently in the loading dock (Jan 2023). The place has minimal upkeep. The locker we rented was clean and accessible but customer service and responsiveness have been poor. When it snowed a foot, it was days before the parking lot was cleared. Vagrants camp out in the loading dock and you have to walk past them to get inside. A large mirror or glass broke in the loading dock around Sept 2022, and, as of Jan 2023, the broken glass had not been swept up yet. A wind storm in summer of 2022 caused the loading dock roof to peel back, and major leaks throughout the flat-roofed building. These were not repaired in a timely manner. Instead people had to shift their belongings to a different unit which was not leaking. We were lucky, our unit did not leak. I would recommend a different storage place.
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April 2019 by DAVID ROYBAL
Called on the first of the month to notify them I no longer needed the unit. I was told i was "supposed to give notice" That wasn't stated when i began the rental. I then looked at my bank and saw I was charged for another month. Called back and was told "I must've signed up for automatic billing". I did not. Was told he'd "look into it", and never heard anything back from them. I've emailed as well, and still no resolution .
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February 2019 by Bitty Solberg
The restroom is always disgusting. Although it's 'climate controlled' allegedly, its always freezing in the winter time. Not consistent with pricing of units and unreliable with contacting and resolving of issues. I had a unit and got another for a friend at the same time yet quoted her 10$ more for the exact same size unit and the price goes up during winter months for "climate control." The plus side is there are many different sized units and key access that has set hours.
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February 2019 by Brian Dangerfield
Great place for storage good rates.
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May 2017 by Scott Boekhoff
Climate controlled. Units inside. Easy access
