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March 2023 by Tey A.
they park their uhauls on a hill so that the gauge says they have more gas in them than they actually do and when you return the truck with the same amount of gas it had in it when you picked it up they say you didn't put enough gas in it and they charge you for it.
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September 2022 by Ann R.
Young man was very helpful and friendly. Explained everything clearly and got me on my way
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November 2021 by Catie S.
Not horrible if you're doing it during work hours. How to try this process four times before I got it right because my hours did not work with the businesses hours however they Allow an option to get it outside of hours which I would 100% not recommend. First time I did it I wasn't able to even get my truck because it was blocked in and because we were outside working hours I was unable to get any help or communication. If you need a U-Haul hundred percent would recommend doing it during the hours maybe early in the day so that you don't have to wait.
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May 2021 by CO G.
I reserved a truck online, it showed the truck size I needed was available at a particular location for the date I needed. I called to modify my reservation and they said they never had that size of truck available (even on the day originally scheduled) they only had a much smaller truck available and I couldn't do the move one way as originally scheduled either I would have to bring the truck back and pay mileage, leaving me in a HUGE bind to find a way to conduct my move!!!!!!! I called and spoke with someone at the local office but never told me they didn't have the size of truck I needed available. This is the worst run outfit I have ever used! Do not use them, moving is stressful enough as it is, then to find out they don't have the truck you reserved available at the last minute is the most awful thing for someone on a very strict timeline to be out of their home. SHAME ON YOU UHAUL! I now have no idea how I am going to get my move done, if I had known from the get go they didn't have a truck available, I would have figured something else out weeks ago. Ridiculous, avoid this company! They need a much better reservation system in place that shows in real time what is available and customer service reps who actually care, instead of total jerks. Please if you are moving avoid UHAUL!
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August 2019 by Gary S.
Worst service and experience ever!! Did not have the equipment I ordered and attitude was "nothing we can do about it" Avoid uhaul and especially this location.
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November 2018 by Evan T.
If timeliness of a move is important, this isn't the spot for you. Unfortunately, despite being instructed that the shop opens at 7:00 am, no one showed up to assist and the Customer Service rep could not get a hold of anyone "responsible" at this location. Disappointing experience, particularly when you have people taking time out of a long weekend to help you move.
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August 2018 by D M.
Sam E. was awesome and went above and beyond in my tow and truck rental across the country. He made sure a new truck was delivered on time, and personally had it cleaned. His pricing and working with me was wonderful, and has resulted in my definitely using this location and Uhaul for my future moving needs. I will be recommending Sam to colleagues.
