First Community Credit Union (FCCU) is highly praised for its excellent customer service and helpful staff. Longtime members, some for over 18 years, share positive experiences, highlighting the professionalism and kindness of the team. Employees are described as caring, knowledgeable, and going above and beyond to assist with various needs, including personal loans and banking transactions. Many customers appreciate the personalized attention they receive, whether it's opening savings accounts for their children, handling foreign currency exchanges, or financing vehicles and homes. One member expressed hope of receiving a response from a loan officer to trade in a camper, indicating ongoing positive relationships. Overall, FCCU is recognized for consistently providing top-notch service, making banking easy and stress-free for its members. The staff’s dedication and quality service make FCCU a trusted choice for personal banking needs.
Angie should be your go-to choice when working with a representative at FCCU. She was able to assist myself and my dad with account access, registration, and follow up questions with ease & professionalism. She was an absolute delight on the phone and I wish that everyone could share her same optimism on customer service... read full comment
February 2026
FCCU is great! Whether you are have a personal account or a business account (I have both), they are great to work with. Very professional and caring about their customers. Highly recommend!
That said it is frustrating that their ATM can’t handle cash deposits…
December 2025
Great institutional great people boys who wonderful experience and exceptional customer service!
