Made an appointment for 5. No one is in the building. Called the phone, talked to an agent and they told me to wait. Their hours are posted 2 pm to 7 pm and no one is in the building for a confirmed appointment.
March 2024
I made appointment last year. Showed up to my appointment on time But their system was down. They would not reschedule my appointment and said they would get my taxes done the next day. I had to message my tax person asking her when it would be done cause they were not done the next day but I still have not heard from them.
September 2022
Very fast, and called for any questions needed. Kind customer service.