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November 2023 by Duane Duppong
Awesome customer service made us the center of everything. Just ask for Brandon he knew a lot about every car we were interested in. Wasn’t pushy let us take our time make phone calls before making a purchase. Didn’t feel like we had to buy from there if it wasn’t the right fit. All around great experience will be dealing with them in the future
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November 2023 by Eric Torgerson
Came in today for a last second oil change. Was greeted right away by a very friendly lady. She set me up with Jeffrey. He was very nice walking through everything. During the visit they discovered two of my directional tires were improperly installed. He was nice enough to swap them for free. Very impressed and will definitely be back! A+
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November 2023 by Tom Ross
Major warranty repair burning oil.Everyone in the service department was very professional especially our service manager, Michael and down to the girls that handle your call. Thank you Pam and ladies.Subaru of Mandan excellent!
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October 2023 by Haeley Delahee
We LOVE coming to Subaru in Mandan and will wait to schedule any services needed for when we are in town, as we moved to Devils Lake about two years ago. I am also impressed with the service, communication and ability to have my dog hang out with me. Today was extra special as Randy Grayson surprised us with this box of goodies♥️ Thank you so much!
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October 2023 by Andee Woodmansee
What amazing group of people to work with. This is my third Subaru purchase at this dealership and I truly feel cared about by everyone I spoke with. Such a great team!
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October 2023 by Nicole Smith
Lu Villa is the absolute BEST salesperson I have ever met in my life. She and Issac really went above and beyond to get right in my monthly price range. They are absolutely AMAZING there! The entire team there is wonderful! They really make you feel like family. Thanks everyone for all your hard work!
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October 2023 by Stacy Voegele
After giving me some quotes on service they needed to do with my car, they found the part in their stock that they thought they would have to overnight and fixed my car quickly. When I noticed some thing still wasn’t right, I brought it back and they fixed it fast and at no charge. Great service by Michael and his team.
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September 2023 by Roy Owens
I always have a good experience dealing with Subaru of Mandan. My service appointment was an excellent experience, from the time that I arrived until the service was complete. The service writer were very accommodating and were very professional, and the technician was very fast and efficient. My salesman even stopped and asked how I was and how the car was working for me. Very impressing experience once again!
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August 2023 by DAKOTA WAGNER
I am absolutely thrilled to share my exceptional experience with Brandon Schafer at Mandan Subaru. From the moment I walked into the dealership, Brandon's warm and welcoming demeanor put me at ease. His dedication to ensuring a personalized experience was evident right from the start.What truly stood out was Brandon's remarkable communication skills. He took the time to listen attentively to my needs, preferences, and concerns. It was clear that his primary focus was to understand exactly what I was looking for in a vehicle. Brandon patiently answered all of my questions and provided valuable insights, demonstrating his extensive knowledge of the various models available.His ability to translate my requirements into a curated selection of cars was impressive. Each option he presented was thoughtfully chosen to align with my specifications. Brandon expertly highlighted the features and benefits of each vehicle, allowing me to make well-informed decisions.Throughout the entire process, Brandon's communication remained exemplary. He promptly responded to my calls, texts, and emails, making sure I never felt left in the dark. His transparent and honest approach gave me a sense of trust that is often hard to come by in the automotive industry.One of the most impressive aspects of my experience with Brandon was how smoothly he managed the trade-in process for my old car, which had been in a wreck. Trading in a vehicle under such circumstances can be incredibly stressful, but Brandon's expertise and attention to detail alleviated a significant amount of my worries. He navigated the complexities of the situation with ease, ensuring I received a fair value for my trade-in.His dedication culminated in helping me find the ideal car that exceeded my expectations. Brandon's attention to detail and commitment to customer satisfaction were truly commendable. His professionalism and genuine passion for his work make him a standout in his field.I wholeheartedly recommend Brandon to anyone seeking an stress-free, personalized, and satisfying car-buying experience.
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August 2023 by Dakota W.
I am absolutely thrilled to share my exceptional experience with Brandon Schafer at Mandan Subaru. From the moment I walked into the dealership, Brandon's warm and welcoming demeanor put me at ease. His dedication to ensuring a personalized experience was evident right from the start.What truly stood out was Brandon's remarkable communication skills. He took the time to listen attentively to my needs, preferences, and concerns. It was clear that his primary focus was to understand exactly what I was looking for in a vehicle. Brandon patiently answered all of my questions and provided valuable insights, demonstrating his extensive knowledge of the various models available.His ability to translate my requirements into a curated selection of cars was impressive. Each option he presented was thoughtfully chosen to align with my specifications. Brandon expertly highlighted the features and benefits of each vehicle, allowing me to make well-informed decisions.Throughout the entire process, Brandon's communication remained exemplary. He promptly responded to my calls, texts, and emails, making sure I never felt left in the dark. His transparent and honest approach gave me a sense of trust that is often hard to come by in the automotive industry.One of the most impressive aspects of my experience with Brandon was how smoothly he managed the trade-in process for my old car, which had been in a wreck. Trading in a vehicle under such circumstances can be incredibly stressful, but Brandon's expertise and attention to detail alleviated a significant amount of my worries. He navigated the complexities of the situation with ease, ensuring I received a fair value for my trade-in.His dedication culminated in helping me find the ideal car that exceeded my expectations. Brandon's attention to detail and commitment to customer satisfaction were truly commendable. His professionalism and genuine passion for his work make him a standout in his field.I wholeheartedly recommend Brandon to anyone seeking an stress-free, personalized, and satisfying car-buying experience.
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June 2023 by Google user
Thanks to Luz Villa at Kramer Subaru in Mandan I got my first car! Without the help of Luz and the rest of the Subaru crew, I wouldn’t have gotten all my questions answered, all the numbers crunched and I wouldn’t have gotta my 2015 200 Chrysler Limited! Luz was extremely sweet and helpful even after I had gotten my car, if you are looking for a place to get your first car or another one get in contact with Luz Villa at Kramer Subaru in Mandan! She is the best!
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June 2023 by Mikaila P
Thanks to Luz Villa at Kramer Subaru in Mandan I got my first car! Without the help of Luz and the rest of the Subaru crew, I wouldn’t have gotten all my questions answered, all the numbers crunched and I wouldn’t have gotta my 2015 200 Chrysler Limited! Luz was extremely sweet and helpful even after I had gotten my car, if you are looking for a place to get your first car or another one get in contact with Luz Villa at Kramer Subaru in Mandan! She is the best!
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April 2023 by Clare M.
Bought a new 2022 Subaru Outback Touring from Kramer. Worst experience I've had in my 50 years of buying vehicles. Main relay fried two times since I bought the car (5500 miles) and had to be hauled to Kramer twice. The service here is HORRIBLE! I ended up selling this car back to them and I was treated rudely, lied to, promised things that never happened, and at the end of my nightmare was promised a check for my vehicle would be "expedited" and didn't show up for two weeks. I called Jenny who cut the check and she said Kye never told her anything about expediting a check. If you're considering buying a Subaru, I think you making a good choice. If you're considering buying from Kramer Subaru in Mandan, ND, you need to run away fast! I can't stress strongly enough - DO NOT BUY FROM THEM unless you want the worst experience you've every had! You'll be treated like royalty during the buying process, but once the deal is closed, you'll feel like you're having a nightmare - except it'll be reality!
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February 2023 by Gordon Edwards
Just easy no mess sale, called ahead of time let Michael Knapp know what I was interested in, made an appointment to meet with him and he was ready to assist, easily the first reason and biggest issues I would have had is wasting my time - and for everyone involved here, That did not happen. The second reason I purchased…… The listing was advised correctly, everything and everyone was pleasant to be around and deal with, Michael put me in the drivers seat of an awesome new to me vehicle and I couldn’t be happier, Good people, definitely would recommend.
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January 2023 by Valerie Babel
Our salesman, Michael Knapp at Subaru gave us great customer service. We bought a used car and once we got home we realized that our key Fab didn’t work and a couple of minor issues with the used vehicle. We called Subaru and they got us taken care of. Some dealerships could care less about you after you have signed on the doted line, but I’m happy to say that is not the case with Subaru in Mandan. Thank you for the exceptional service!
