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September 2023 by Beverley A Bello
Very friendly & helpful.
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May 2023 by Andrew “Andy” Heidt
Great service and locations
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September 2022 by Jeremy Sandlin
Fast, friendly, and a nice place. Nice to go into a bank and talk in person. Was able to handle all my needs
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February 2021 by Stephen Bello
Excellent experience and excellent service ?
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November 2019 by Google Smoogle
This bank will not let you exchange cash for a cashiers check unless you have an account with them. Not even for a fee.
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May 2019 by J.R. Smith
Worst financial institution I've ever encountered. I was in the USAF, but about to separate. Part of my out-processing paperwork required me (and all who separate) to get signatures from both financial institutions in base. Northern Tier would not sign my paperwork/checklist because I had taken a new auto loan out two months prior (after paying off my previous loan with them). They said that had they known I was getting out, they would not have authorized the loan. Keep in mind, I never missed a payment, and was never late, since all of my payments were automatically withdrawn on payday. I asked the manager if any other civilian were to switch jobs while having an auto loan, would that authorize NTFCU to repossess the vehicle? I said, “Basically, you're telling me I can't get out of the Air Force because I have a loan with you?†The manager actually said, “Yesâ€. Can you believe that? I then went straight to our base legal team, and an hour later I had my signature. The AF Captain that spoke with the NTFCU manager threatened to get them thrown off base if they continued this behavior. Shady, shady folks there.
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February 2019 by Zakk Hann
Tiffany M. is very unprofessional and rude. I'm surprised she was able to get a job in customer service when she treats people terribly and accused them of fraud.
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April 2018 by Autumn Perreault
Once Northern Tier has transitioned to North Star I tried closing my account with them because I had recently moved states. I called them about 15 times before anyone answered the phone. The woman I spoke to was very nice and I was told that closing my account would be no problem at all. I had about 1500$ total in my savings and checkings account and she had asked for my current address so she could send me my money. Well, two weeks passed and I hadn't received my money. I decided to call them again today and ask when my check would be received and the woman told me that BOTH MY ACCOUNTS WERE STILL OPEN! The woman I had spoken to previously not only did not close my accounts, not update my address, but she also did not send me my money! I spent almost 30 minutes on the phone with her updating my address and confirming the closure of my accounts! The woman today said she would email me a form so I could update my address and then email her to close my account. I got off the phone with her and waited 30 minutes for her email and it hasn't come! I tried calling them back and once again I am not getting through to anyone! So now I have to try all of this over again! I am beyond confused at this point and am extremely upset with the lack of professionalism here.
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March 2018 by Christopher Goldberg
Only bank in Minot that has long wait times even when there's no one else in the bank.
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February 2018 by Ran Lo
We have had nothing but the BEST SERVICE and LOAN SERVICE through Northern Tier FCU for years!
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April 2010 by Eric
Wouldn't recommend to anyone
