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February 2024 by Shane Caton
John and staff went out of their way to help me with my situation!!! Was the 4th location I had been to in a few days!!!
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January 2024 by PJ Guziewicz
Mike at the AT&T Store on 3447 S Broadway, Minot North Dakota was so professional and courteous while assisting us with our needs. Being Senior Citizens it was very meaningful to us for him to be so patient and courteous. Thanks again Mike….You’re the greatest!Mike and Peggy
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January 2024 by Nathan Skinner
Trying to upgrade my.phone and they tell me my phone is worth $3 less than the required amount, so no trade in value. Instead ofNew phone for 21.99 per month I can get it for 39.99. For a $3 value difference? Not willing to work with me. I would give 0 stars if it was an option. Complete waste of time. If $3 is so important to save me $20 per month. I'd throw some singles. I will go back to my home store in Ohio and their customer service will take care of me. No wonder there was zero customers in the lobby.
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January 2024 by Shawn Brown
I was very pleased and glad I decided to check the store out. Very helpful and friendly and got what I wanted and more.....
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December 2023 by Mike Hinrichsen
Exceptional Customer Experience at AT&T Minot StoreI recently visited the AT&T store in Minot on December 1st. Having been a loyal AT&T customer for over a decade and having visited numerous stores, I can confidently say that the team at the Minot store surpassed all expectations in terms of service, technical capability, and overall customer satisfaction.From the moment I walked through the doors, I was greeted by a team of professionals who exuded a genuine willingness to assist. Their customer-centric approach was evident, making me feel valued and appreciated as a long-time AT&T customer. The staff's friendliness and enthusiasm set a positive tone for my entire visit.What truly set this store apart, however, was the exceptional technical knowledge and expertise demonstrated by the team. Each member seemed well-versed in the latest AT&T products and services, and they took the time to thoroughly address my inquiries and provide insightful recommendations. Their ability to explain complex technical details in a clear and understandable manner was truly impressive, making the entire process smooth and enjoyable.Furthermore, the efficiency with which the team handled my requests was noteworthy. Despite the store's busy atmosphere, they managed to maintain a high level of professionalism and attention to detail. The staff's commitment to ensuring that every customer received personalized assistance was evident, creating a positive and efficient environment.The team's exceptional customer service, technical expertise, and dedication to providing a seamless experience for customers like me deserve commendation. It is evident that the Minot store is committed to upholding AT&T's reputation for excellence.Keep up the excellent work!Mike H
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November 2023 by Jenn Hollenbeck
Excellent customer service! Zach was fantastic and helped me with several concerns!
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October 2023 by Thomas
Morgan was very helpful, answered all of my questions and was able to complete my transaction very quickly.
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October 2023 by Katty Ridler
The AT&T girl it was so helpful she did my problem and I’m happy for that
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September 2023 by Mason Collins
Guy who helped me was pretty cool. Don't remember his name, but he kinda looked like a fat mothman
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September 2023 by Chaleigh Clark
Zach was amazing help and provided great insight and awesome conversation while we made changes. Absolutely a pleasure to work with.
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August 2023 by Douglas Miller
Just stopped in at the AT&t store and a man named Zachary assisted us in everything we needed with no hassles.Great customer service! Thank you Zachary for making it happen.
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August 2023 by Melissa Wagner
Fantastic experience. Zachary was excellent. Knowledgeable and kind. Thank you!
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July 2023 by Garrett Lucius
Zachary W is the best! Super helpful and answered all of my many, many questions. Set my new phone up for me and walked me through anything I needed to know.
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July 2023 by Jacob Johnson
Great experience, they were very knowledgeable. And it was pretty quick too.
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June 2023 by Megan Barrick
Customer service was less than helpful. They refused to provide service without an unexpired license and wouldn’t take any other form of identification.
