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January 2024 by Mick L.
Needed a windshield repair and they had to cut the auto start antenna due to a prior windshield replacement. The tech called and apologized before hand and said they would cover the repair. Called and spoke with Brad to verify this was going to get covered and he said it would. Went and had the auto start antenna replaced and emailed the invoice to Safelite. A few weeks later the check came in the mail as promised. Thanks Safelite!
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August 2023 by Taj Jones
Great experience...service, quality, price. I highly recommend. They were fast, reasonably priced, courteous and did great work. Can't ask for more.
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March 2023 by Sue George
They went above and beyond what they needed to do. great customer service is hard to find these days and these guys are it. I highly recommend them.Service: Auto windshield repair
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March 2023 by Kylee George
Great service and people, came in to get my windshield fixed and they went far beyond helping me with something else as well.
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March 2023 by Kura Dee Grindeland
Very polite and willing to help me even with my work schedule
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January 2023 by Richard Little
They were friendly and did everything they said they would. They were reasonably priced and did our windshield for the price they said they would. No extra unexpected add-ons. They did it in the time they said it would take. I would definitely recommend them.
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January 2023 by Geoff Rutledge
Eric was great to deal with, had the glass I needed at a fair price. Definitely recommend!
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January 2023 by Katie LaRoche
Great customer service! Great job done! Great prices! Definitely will be a return customer.
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January 2023 by Linda Panchot
Accommodated my need to chg my appt time, was very friendly, and did a beautiful job with my chip repair.Service: Auto windshield repair
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January 2023 by KARL WITTSTRUCK
Picked up a chip on the way to Minot, stopped in, fixed and back out in 15 minutes...
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January 2023 by Jennifer Krook
This is by far the best auto glass place I've ever been to! Not only do they treat you like more than just a customer, but they did a terrific job and got it done quickly. They even took me to the coffee shop so I could wait comfortably while they got it done! I will come here and recommend here again and again!!
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October 2022 by J R.
I brought my Toyota Tundra in September 19, 2022 for a windshield replacement. I waited the 2hrs for the install to happen, Shop employee pulled my truck to the front door didn't say shit about breaking my monitor, I paid the Manger Brad my $100 deductible on the spot. Got home, went to back in my driveway and I found that someone took their thumb and ripped my back up camera monitor off the dash and a giant thumb print breaking my screen. Not a great thing to find. I was very patient until today, That night, I called Corporate and talked directly to the Manager Brad the following Monday. At first he was very apologetic, I'm sorry, blah blah blah. He asked me to come Monday so he could assess it which was inconvenient cause I was moving to Texas the next week. Yet I did it. Yep he saw the big thumbprint and my monitor laying on the dash. Asked me to get a quote and send it to him and he'd get it taken care of. Quote was for $600 from Stereo City. That must've been too high for Safelite which is a joke cause I'm the one losing. So he got a quote for only the monitor and install. That came at $240. I said fine whatever, send the check, I'm moving and want it fixed. It's October 14th, 2022 and still have not received my reduced check for the damages. I've reached out to the Manager Brad multiple times and he has not stopped responding to me and I've been very respectful. I've been professional, patient but, I'm already in Texas and still out my back up camera. It's now been a shit experience. This is the first time I've ever reviewed any business publicly. Sad. Today I've asked for his Supervisors number twice respectfully and nothing. It's been a month and I have nothing but a broken back up camera. Highly recommend any other shop in Minot. If a company is at fault, admitted to it and then does nothing, likely not the place to go. I will get my check and I will be calling Safelite Corporate Monday and providing my entire text conversation with the Minot Manager. It's just stupid it has got to this point, sad. No reason it had to get to here. I pd for my windshield that day and a month later I have nothing!!! Saturday 22Oct22 Update After posting this, I was contacted by the District Mgr William within 48hrs. He apologized for my experience sincerely and had a $600 replacement check sent to me overnight, it arrived 21Oct22. Excellent Leader, Safelite is better because of him! I thank you William and Safelite for making a wrong look right!!!
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June 2022 by Justin C.
Nothing wrong with the establishment itself. Id say more so the prices, god they are terrible. Wanted to replace two front windows in my truck and they were charging 800 dollars. Super nice people but whoever sets prices for them needs to reconsider. Cost of materials shouldnt be near as expensive as what they're charging. The local family owned autoglass shop charged me half the price for the same job... :/
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June 2022 by Jesse G.
This can't be a Safelite facility. It has got to be a CON, a rip off, they must have stole the Safelite sign. They have the name Safelite but they operate worse then a used car salesmen. If you for some reason still decided to go to this location make sure you check on the prices of ODM and after market as i was not told from the jump. Took the car in after making an apt to Safelite Minot ND and when I arrived it came out that Safelite ordered the wrong windshield. I took time off of work another time only to be disappointed yet again with a call while I was headed to the Safelite location that the windchild was not in. Then another apt but at least I was called prior that the windshield never made it due to delivery issues. Took my business elsewhere and had the windshield replaced before Safelite could figure out how what was going on in there end. Safelight is a great company when managed correctly, this one needs an inspector to come up and figure out what's going on and why they are dragging the name Safelite to the ground. Was talking to someone about Safelite today and was told when he took his vehicle to Safelite the rep. Crashed his vehicle into another vehicle. He said it got fixed by the company but what is going on at this Safelite location.
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January 2022 by Gary Eisenzimmer
Best place in the state
