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October 2023 by Caitlin Vickers
Mike was fantastic. He was very kind. He treated me with respect and didn’t talk down to me. I was in for services that took about three hours and Mike gave me a loaner, they washed my car, answered my questions and even helped me put my bags in my car! Best experience ever.
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October 2023 by Lisa Michele
They are okay. I have had my car serviced there twice so far. I drive 90 miles one way to get to this Hyundai location which is the closest one to my home. I combine the trip with other errands, so the distance has been manageable. The first time they didn't fix my car fob as I had asked them to. They also didn't include a printout of the multi-point inspection. This last visit they took 90+ minutes to do an oil change, change out front wiper blades & do the multipoint inspection. They did include the printout this time. They didn't fix my car fob again saying, "the guy who reprograms the fobs is busy".Not sure it is worth the trip to this Hyundai dealer for service.
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October 2023 by Neal Barlich
We had a wonderful time at Don Bessette. We appreciate the assistance that Kevin provide in sele ting a vehicle. His knowledge of our new Palidase was outstanding. Wonderful doing business with him.
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October 2023 by Abigail McKibbens
Had some issues with my car and decided to schedule a diagnostic testing. They were great! Especially Randy! Extremely informative, personable and definitely made the experience a lot better and smoother! I’ve been trying to get help with my car for the past month or two, everyone I talked to was rude, short or annoyed with questions on the process. Besides Don Bessettes! They were more than willing to help and put my worries at ease! Thank you!!
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September 2023 by Janice Beaver
They did a wonderful job of getting our truck up and running in tip top shape. Done in a timely manner and pleased with them keeping us up to date on the issues. The truck is about 20 years young so it needed a fair bit of repairs but well worth the price. They were very fair to us on that account as well. A large Thank You to the folks in the Service Department. Cheers~Bill and Jan Beaver
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September 2023 by Jennifer Miller
Jack Johnson was an amazing salesman and we want to say thank you to both him and Don Bessette Motors for making the transition into our new palisade and amazing experience! So easy to work with and very helpful with information!
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September 2023 by Jen M
Well I had a appointment at 3pm for a oil change, inspection and tire rotation....it took 2 hours!! This is the 2nd one I have had done to my car. The first in Edmond OK. - now that one was quick and I got a inspection sheet after it was done as well as the rep going through everything with me. Not to mention the waiting room was comfortable unlike Don Bessette in Minot! Extremely uncomfortable chairs!!!! Sitting on those for 2 hours was excruciating!! I received no inspection sheet just a "your car is done, let me take you to check out and your car is outside around the corner"! If your going to have a waiting room give a few comfortable chairs, snacks and maybe charging ports....I took a few pics of this room.
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August 2023 by Dave Krueger
I was told that the vehicle would need more parts and that I can pick up my Santa Fe and use it until the parts showed up. The issue is that the left rear cargo area panel was not installed completely and one of the push in buttons for the headliner in the hatch area was missing. There also appeared to be a shoe print on one of the of the cargo area panels. All and all I was not happy with the way I received my vehicle back from the .dealership. After the third visit the rear hatch is working properly. The rear headliner buttons that was missing from the second visit has been replaced but, is a different color (a light tan instead of gray).
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August 2023 by Lisa Steinke
Don Bessett has been fantastic to work with since the day we bought our vehicle. Every person we have ever worked with has been pleasant and helpful. Last night, I was dropping off my car for service after hours, and a salesman who was off work came over and unlocked the service door so I didn’t have to leave my car outside. That was above and beyond service! He could have looked the other way, and I wouldn’t have thought a thing of it. The service department is top notch. They are always efficient, and their prices are reasonable, which is saying a lot these days!
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August 2023 by M Brown
I had a wonderful experience at Don Bessette. I took my SUV in to have to get it 'road trip ready', oil change etc. I was greeted by Cody, he was kind and professional. His demeanor provided assurance that my vehicle would receive the requested services without hesitation. It was a great experience.
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August 2023 by Dennis Kvamme
I had a small problem with my windshield wipers that they fixed quickly. But the also went above and beyond and buffed out my front fender where I had rubbed up against a parking pole that left yellow and black paint behind.. Car looks great again. Thanks.
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July 2023 by Michelle Johnson
Kevin was AMAZING to work with. NO PRESSURE. ANSWERED Questions with zero high stress sales push. Best part is we got exactly what we wanted in an efficient timeline like we wanted.I wish there was more “Kevin’s” in this world!! Thank you for making our experience so wonderful!!
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June 2023 by Toby Grisham
This is my 2nd vehicle I have bought and I could not be happier. I received an excellent deal on my 2023 Hyundai Santa Cruz, but it’s the wonderful people that keep me coming back. Thank you Terry, Dennis, and Hanna
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June 2023 by Miranda Arnold
The sales team was so nice and helpful! We had a great experience buying our new car and enjoyed the tour! Will definitely be back!! Kevin Johnson was our salesman and he did an amazing job!
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June 2023 by BurrXerx
Bought a brand new car today with my wife and the entire process was amazing. Thank you to Mr Kevin and the gang for all the help. You guys rock!!!
