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January 2024 by Jason Sorum
It's a chain store so the inventory isn't controlled by the store itself. But they usually have what I want. Good selection of pokemon cards and memorabilia. Even better selection of video games.
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September 2023 by Liz “The Judge”
Helpful staff and the store is always clean and in order.
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September 2023 by Rocky Alefteras
Amazing store and the staff is awesome
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August 2023 by Johnny B.
This place used to be awesome. Now it sucks hard, especially since the old manager left. They keep closing at 5 due to 'staff issues' but not everyone can get to the store beforehand. This is especially frustrating when you had a pre-order that day
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August 2023 by Taylor Sahf
Hours clearly need to be updated. Tried to go in on a Saturday and they were closed an hour early. Went again the next day and they were still closed an hour after they should have been opened. 0/10 do not recommend this location.
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August 2023 by James Abe
I didn't even stop here I went to the Family Dollar next door. But the Game Stop is pretty nice
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July 2023 by Tay & Gabby W
Hours clearly need to be updated. Tried to go in on a Saturday and they were closed an hour early. Went again the next day and they were still closed an hour after they should have been opened. 0/10 do not recommend this location.
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July 2023 by SHAWN BLOCK
Unfortunately GameStop is not like it used to be. Although they have lots of Games ? for every System.
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June 2023 by Hanyou
Purchased a pro membership from this store in December 2022, by March I had not received a single Game Informer. Called customer service after my emails were ignored and they assured me it was fixed. It is now nearing the end of May and I still do not have a copy. Called customer service again and they confirmed neither the store or customer service had activated my account.On a separate occassion they decided to charge my wife insurance on a few games without asking her. The insurance cost almost as much as the games themselves, but she didnt notice until later because she had bought so many.Store is clean and employees are friendly, but mostly merchandise instead of actual games in the store.
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February 2023 by Tyler Leintz
Great store with good employees and helping you find stuff
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August 2022 by Drew S.
Amazing staff and wonderful customer service! Definitely doing business with them again
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April 2022 by Giovanny Gonzalez
Austin commits pre-order fraud under the notion that they're "free" preorders. Very scummy practice as they're meant to reach certain quotas. Watch out for these shady practices when going to GameStop.
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December 2021 by Chris Spicer
I like the store and it's always clean. The employees greet you at the door with a simple "hello welcome to GameStop", but aside from that they're more busy talking to each other behind the counter then paying attention to what's going on around them until you actually get to the counter. When is time to check out they'll ring you up and happily help to take your money soooooo. Yeah.
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May 2021 by Ryan Branson
Helpful staff and if not available in store will help with ordering online. I had a great exchange experience on a defective ps4 controller.
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March 2021 by Alexandria N
I've always had a really good experience when I go here. Customer service is always amazing and they almost always have what I'm looking for. If they don't, they see if its available at different locations/online.
