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November 2022 by Dan Scott
Can be a bit pricey, but they have a big selection of plants here. You have to watch out when buying perennials that they are tolerant of our-30° winters.
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June 2022 by John Eaton
Great Store. We miss a few that have left the store but they always have great folks that work the floor. Keep up the good work!
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June 2020 by Madison M.
terrible customer service, non of the workers wanted to do any work and they did not know what they were doing.
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May 2020 by Brad Knudson
I stopped into the Minot store on Thursday as I was returning from Bismarck. I had small list of items and $11.00 left on a gift card that was given me at Christmas I had intended to spend more. I was wearing a mask and noticed that very few of the customer service people were but that not for me to judge. Having problems finding a item I as looking for I walked to the end of the isle and waited for an opening to ask when I heard the store employee say to a customer "I can not understand a word you are saying, take off the mask" He did and I wanted so badly to say something but again its not my business and I sure was not going to ask now so I took my shopping cart, used my credit and left the store vowing never to return.
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March 2020 by Sarah Summer Gilleney
Went to Home Depot today to pick up moving boxes and other supplies. Went to the register and they told me they’re not accepting cards at this time. Upset I wasn’t told before spending 45min-an hour picking up stuff I wouldn’t be able to purchase. Disappointed in the staff, not one manager or staff member in sight to warn customers at the door. Waste of my time.
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January 2020 by Richard Schultz
Customer. Service is terrible
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July 2019 by Carmen S.
Had order carpet to be installed in my basement, there was concern with moisture being that the floor underlayment was concrete slab. As an architectural designer I researched and found that the best solution would be to add an underlayment that would create a sub floor barrier of 1/4" so that if there were to be any moisture it would flow under the underlayment and keep the carpet and pad separate from any moisture. I tried staying loyal to Home Depot by ordering a new system exclusively sold by them called the DMX one step. We installed and had it ready to go for when the carpet installers would come they could install right over it. Multiple times while ordering, I had already purchased the DMX before the carpet, I tried telling them about the underlayment and what I needed to tell the installers and if would be ok. Well they kept pushing it off to the next person that they would discuss it with me or they wouldn't give the the installers information. Well the day of when I talk to the installer I mentioned the underlayment to him and to make sure he had long enough concrete nails to make it through the underlayment. His guys came and the began the install process, half way through homedepot called me and said they refuse to install the carpet and won't warranty the product because of the underlayment. After hours of arguing, we had to rip out all the work we put into the product that was supposed to protect the carpet. They did return us the underlayment. ....... well that being said after two weeks we got a really big storm with 3 inches of rain in 30 mins, the basement flooded a bit and now the carpets soaking wet!!! If the system that Home Depot made me pull out was installed the water would have been separated by a barrier and this issue would have been prevented as foreseen. Now I'm left with muddy ruined carpet two weeks after it being installed. I really believe that Home Depot has no real concern for a customers best interest or for the interest in innovation in the building and design industry, corporate regulation rules their though process and it's not to the benefit of the consumer!!
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June 2019 by Paula Kay Rudser-Stolba
When I was looking for a garden tool, the man didn't just say inside to the left and aisle three. He walked me to it and selected one for me. The lady at self checkout offered their credit card, when I said no she left me alone but returned while I was paying. She thanked me and said they appreciate my business and encouraged me to take the survey.
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February 2019 by Liz Gallardo
Every time we come everyone is super friendly. Always asking us if we need help and going above and beyond. Today they were giving Free popcorn! Super helpful and friendly. One of the few places that has good costumer service in Minot.
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December 2018 by Jason Geller
Love the place. Such a clean and friendly atmosphere. Always find what I need there.
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April 2018 by Dan M.
Great customer service. Every time going there I am greeted and helped. I am so glad they came to Minot. Compare that to Menards where it's like trying to find a needle in a haystack to get any one that will help you. Besides, Menards stuck it to us during the oil boom and the flood that we had in 2011. They jacked up their prices over 20% higher than any of the other stores in North Dakota at a time when we really needed building supplies. They had rude people that could care less about you. Home Depot has by far the friendliest people willing to help you find what you need. Great job Home Depot!
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October 2016 by Tom Crowe
I spent 2 hours getting SKUs for a Will Call on 10/29/16 and was told when I ordered that it would be ready 10/30/16 and I told the cashier and also another who I assume was a manager, I was picking it all up on that day anyway. Asked a friend to drive up there with a trailer to go get it all with me. Got there and it took 15 mins just for them to tell me it wasn't even picked. I asked for a manager and told the manager I didn't have time to wait or to get it the next day and if they couldn't deliver it Monday they could return it all. The manager, Daniel, said his truck would be full and couldn't deliver so since time is something I can't get back I want nothing to do with Home Depot anymore. Couldn't accommodate to fix their own screw up.