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April 2023 by Carmen Baez
Awesome customer service
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April 2023 by andrew janda
This has been a year of incompetence with your company. Firstly my return was rejected by the irs because your employee made mistakes. Then your employee told me that I would have to pay my taxes thru the online portal when they had already set up the payment for automatic payment.And now your employee tells me that it’s the IRS’s fault that I was double charged for my tax liability.And I needed to go take the matter up with the IRS . And there was nothing they could do about it.So I went to the IRS and they told me that your employee had either not read or been informed of how the tax liability/ refund page works, and by telling me that I needed to pay online by the deadline.This is the reason why I was double charged by the IRS.Now I’m going to have to wait for the second payment to be refunded to me by check and my money is in limbo for more than a month.I feel that your company has let me down since I paid You good money at a cost of $356.00 to file a simple straight forward 1040 tax form.
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April 2023 by Elisabeth Soquet
Their "tax expert" manager knew nothing about simple tax rules and she was extremely rude.
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April 2023 by Buddy's Mom
We received terrible service here. Literally anywhere would be better.
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March 2023 by Maddy Melvin
Had a great experience with them. The appointment only took 30 mins.
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March 2023 by Heather Ihla
The lady was very nice but it was really expensive to do my taxes! It coast me over $600 to file a W-2 and a 1099! I've never been charged that much to do my taxes ever!
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February 2023 by Jo McNeil
Leona was very helpful. Service was very professional and we had a positive productive experience.
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February 2023 by Heather Peterson
Excellent service! Wouldn't go anywhere else!
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January 2023 by M D
Leona and Mary were very nice and polite. Their customer service skills were on point. They also made small talk so there was no awkward silence.
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January 2023 by Marian Arch
I am very impressed with Leona. She is very efficient and knowledgeable. Thank you
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December 2022 by Tanya Mings
My experience was very satisfying. My tax preparer was very courteous and efficient she explained everything in detail in a timely manner I would recommend Jackson Hewitt to all my family and friends.
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December 2022 by mason24lee
Great service in the Minot, ND office! Very professional!
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April 2022 by Amber Johnston
The ladies were extremely helpful, especially considering that this was the first year for my business taxes!
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April 2022 by Amber Burkey
Lori did my taxes and she was great!
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March 2022 by Kayla Martinez
Shirley was absoluately amazing! Friendly and professional, fast and effiecent. Looking forward to next year!