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November 2023 by Daren
Zeb Crawford did an amazing job helping me build my new Ram!Minot Automotive is very lucky to have such a valuable employee!
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October 2023 by Kaelyn Woiton
Minot Automotive once again helped me for a second time, get the perfect car for the phase of life I’m currently in. I purchased a vehicle in 2017, paid it off, and went right back to where I knew I would get superb service if I needed one again. Jordan was so incredibly helpful with the information that I wanted to know, as well as information I didn’t know during the entire shopping process. He was encouraging, kind, and personable to work with. I got the best car for the best price at the best time I possibly could, thanks to Jordan at Minot Automotive!
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October 2023 by I S
I lost my last vehicle in an accident with a speeding UPS driver Dec 2022. The kids and I loved that SUV and I had it paid way down. I had a silly dream of getting a small custom paint job on it once I paid it off. The insurance companies fought about it for a while and instead looking at the circumstances, the UPS insurance took advantage of a ND default law and made me responsible by default. I was so devastated and had a hard time finding another vehicle and looked at several dealerships where I was shown vehicles that didn't fit our needs constantly. I was using my son's old car but it broke down shortly after school started. Finding rides for the kids was extremely stressful and since Minot schools don't have school buses, I was forced to buy a vehicle. I couldn't find a vehicle like I had anywhere and rates for loans are outrageous.Then I came here and Keanu was my sales guy who I immediately realized was genuine and agreed to work with me even after I told him I was not ready to purchase a vehicle but had to. He was sure he could find something for me that I might even like. After test driving a few (Friday) I was going to ask the bank about one but had to wait till Monday. During the weekend somebody really wanted it so Keanu called and spoke with me about it. I was bummed but said you can go ahead and sell it. He kept his word and didn't give up on me. The next day he sent me 3 vehicles which fit the price and size I was looking for so I test drove two of them and decided to settle on one of them but couldn't make the choice. He figured out how to help me pick and I am extremely happy with my decision. I'm not sure if it's the vehicle or something else but I was able to get a decent rate on the loan for it as well! I absolutely recommend this place. Keanu and the financial manager Chris were honest and both worked hard on helping me get out of the stressful situation I was in. I will never forget.
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October 2023 by Briannah Barnett
Went through the process of submitting a preference request through Minot Toyota for a specific rav4 adventure in lunar rock. I worked with Edwin through the process and he was very helpful in accommodating me and answering any questions/concerns I had.The rav4 came in much earlier than I expected, and was exactly what I wanted! I am very happy with my experiencing at Minot Toyota with Edwin!
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September 2023 by Tenalee Tangen
Jordan was awesome. He was patient and informative when helping me choose the right vehicle. Great experience!
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August 2023 by Bobbie Edwards
I would give a 0 if I could. Service department is super unorganized. My brand new car has a warranty issue. The dealership told me to just do an insurance claim through my personal insurance to fix their issue. They have had my car 3 days so far with their only statement being said is I'm sorry. No rental car was availiable and I was told good luck getting home. Would not recommend them to my worst enemy.Update: after them taking 3 more days to fix my car. It still leaks, there is greasy handprints all over and they broke my car.Update #2: they have taken my car for the 4th time to get fixed. See last picture of why. They will open up the showroom doors and sell you a car no problem but when if comes to fixing them, they have no experience or accountability. I asked if they could guarantee no mold in my car and Lisa said "I am not God I cant guarantee anything. " My car is wrecked because of the service center.
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July 2023 by Cynzia B.
Terrible place to deal with. First time I dealt with them was for an insurance claim and they kept my car for over a week with no rental. They also had no sense of urgency completing my car. Second time I went in for simple maintenance, I called beforehand to make sure they knew my car was still under warranty and the service would be covered. They assured me they would take care of it. Well they did not. They refused to deal with the warranty and because of them I am canceling my warranty to avoid ever having to come back to them for maintenance. Take your car elsewhere it's not worth the headache.
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June 2023 by Doreen Hudspeth
Lori and the team at Minot Automotive, were very engaging and made my vehicle purchase a great experience… Lori introduced me to online services, which helped me, be more aware of the inventory arriving daily… Explained every question in detail that I threw her way…Found my new home for my vehicle purchases… LOVE my SUVThanks again to Lori and the team at Minot Automotive for going above and beyond ?
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June 2023 by Jacob Thomas
My second time working with Minot Automotive and it was a truly painless process. Edwin was prompt and professional, keeping me informed and in-control every step of the way. The rest of the staff was also friendly and easy to work with. I usually dread the entire car-buying process, but I’m so glad I went with Minot Automotive and will absolutely use them for my next vehicle.
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June 2023 by Jewel Sptizer
I worked with Sean Christianson last week while searching high and low for an affordable, reliable vehicle. I could not have asked for a better experience while at this dealership. Sean listened to what I wanted, and he found something that checked all of my boxes. While buying a vehicle can be stressful and overwhelming, he really made the experience easy and enjoyable. I highly recommend working with Sean if you are ever looking to find a vehicle. It is refreshing to work with someone who has your best interest in mind, and that is what I felt while being at Minot Automotive. The financial advisor and the aftermarket specialist were also both very kind and also catered to my wants and needs. Overall, 10/10 experience, and I would recommend anyone to go here while in search for a new ride!
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June 2023 by Lynda Olonia
Chris was very knowledgeable, courteous & friendly & answered all our questions & concerns about the vehicle that we bought. He was very customer oriented & made us feel very comfortable through the whole buying process. We will readily request him - as well as Minot Chrysler - for all vehicle needs now & in the future.
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June 2023 by Molly Aspel
Working with minot automotive center was a breeze. They kept us updated every step of the way in the process and made the day of go smoothly. The sales associate Edwin, sales manager Brock, and finance associate Chris were all phenomenal in the deal. I highly recommend them for vehicle purchases, trade-in, or just selling your vehicle. This was my second experience with MAC and my husbands first and we will be back for sure.
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June 2023 by Mike H
Learned of this dealer from a forum post. Was skeptical- especially considering I had to travel almost 2000 miles one way to get there. From the first contact to the last to handing me the keys, it was easily the best car buying experience in my 40 years of buying cars.
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June 2023 by Wesley Baird
Edwin was a big help in the car-buying process. Not pushy and always there to help and make the experience easy. Will definitely use this dealership again. Thanks Edwin Perez keepit up.
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May 2023 by Stefanie Bedor
Just wanted to say that Edwin Perez is great. Hes personable and easy to talk to. He also doesnt try to sell you anything that you clearly dont want. Hes pretty knowledgeable about the vehicles on the lot and if he doesnt know something, he will try his best to find out whatever info is needed. I never felt like i was being pressured into a sale. Overall I got a great car thanks to him helping me. He also helped me stay within my budget. He had a lot of patience with me as well (I know that as a customer i shouldnt even have to consider that) but he took some of his personal time to answer my questions and to help me get a car. A good car sells fast around here especially in this market so i really appreciated that he was patient and helped me out. As far as the overall picture goes, Minot Automotive has some great warranty specials so id ask the finance people about that. I got a Toyota so everything was certified so that was a nice peace of mind to have when getting the car. The lot and sales floor were clean which was also nice. When the finance guy tried to sell me a different warranty package that didnt come with the car, i didnt feel pressured with that either. It sounded like it would work for some people but i decided that i didnt really need all of the extra stuff. He does thoroughly explain everything that he is trying to sell. I politely declined and he smiled and thanked me for going with Minot Automotive. So everything went well. This was my first time buying a car all by myself so i was grateful to work with honest people. 5/5 stars.
