North Star Community Credit Union is known for its friendly and helpful staff who create a welcoming atmosphere for members. Many customers express that visiting the main branch in Minot, ND, feels like spending time with friends and family. The staff is not only professional but also takes the time to remember customers' names, making them feel special. Members appreciate the credit union's quick and efficient service, particularly in resolving disputes, with one customer noting a swift resolution to a triple charging issue. Long-time members have witnessed the credit union's growth and dedication to meeting the needs of the community. Although some customers wish for better communication about changes in operating hours, the overall sentiment is positive. New members have reported fantastic experiences, often encouraging others to join. North Star Community Credit Union is praised for its commitment to customer service and community support, making it a valued financial institution.
Taylor was very helpful and helped me with my first vehicle loan!!
June 2026
Naomi is super kind and professional!! She needs a raise for her super star service!! Thank you for making my day!!
April 2026
Sean K. was so awesome! He was nice enough to stay later to help us so we could get everything done! 100% recommend working with him, you won’t regret it!
