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July 2023 by Scott Masonsinandand
Fun staff good balloons
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February 2023 by Stephanie Highlander
Very pre-apologetic about science. The number of complaints they must get from people about balloons that are not full in the middle of winter from a place that's frozen 60% of the year... remember guys, cold makes things (including gasses) shrink and heat expands. The fact that you don't remember that from 2nd grade is no reason to be rude to people!
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November 2022 by Cesi Nicole Silva
The cashiers were great, the assistant managers, Shayanne and Casey are super nice and really know their stuff. One of the managers, Kayla also takes care of the candy and she's the best. The other manager, Amy, seems to choose her own policies.A lady was turned down for trying a shirt but a different lady was able to return a wig. Disgusting, both taking back a wig and putting it on the shelf, and the fact that you get to choose who you treat well. Just not right.Other than that the store is really nice.
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November 2022 by Cesi Silva
The cashiers were great, the assistant managers, Shayanne and Casey are super nice and really know their stuff. One of the managers, Kayla also takes care of the candy and she's the best. The other manager, Amy, seems to choose her own policies.A lady was turned down for trying a shirt but a different lady was able to return a wig. Disgusting, both taking back a wig and putting it on the shelf, and the fact that you get to choose who you treat well. Just not right.Other than that the store is really nice.
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November 2022 by sully Sullivan
Trinity and shyane were money! Understood what my wifes yellow sticky instructions meant, and kept me out of trouble...serious professionals, super nice and made for a great experience...thanks team!
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November 2022 by Rebekah K
Awesome place to get most anything for a party
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October 2022 by sully
Trinity and shyane were money! Understood what my wifes yellow sticky instructions meant, and kept me out of trouble...serious professionals, super nice and made for a great experience...thanks team!
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August 2022 by Gracie Anderson
Workers were really friendly but the manager on the other hand was rude and unprofessional. I was getting Birthday stuff for my daughter’s birthday and she kept coming up to me every 2 minutes and asking me “are you done yet?” And came across as she didn’t want me in the store
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August 2022 by Briaunna Immekus
Extremely overpriced. If you go to Walmart you can buy everything for half the price or more. Only good thing about party city is the themes, but you can even order on Amazon for much cheaper. Don’t even do it unless you have money to blow
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May 2022 by Caitlin Smith
They have all the birthday themes you could imagine are also very friendly
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November 2021 by Ryan Branson
Great help with selecting this year's Halloween costume, and the store is full of birthday decorations and supplies.
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October 2021 by Daniel T.
Very poor customer service. I had bought a necklace for Halloween that I decided not to use. When I brought it back to return I was told they stop packing Halloween returns on the 24th. Today is the 26th. I explained it was not open and within their return policy. The clerk told me no and also had a manager tell me no. Now the dollar amount was no big deal, but the story gets better. I asked for their corporate number and was given a customer service number instead. They said the don't give out the corporate number. When I called and finally got ahold of someone I told them my complaint,but then the person told me they were with UPS not PartyCity. Having returned home, I called the store again. This time I was given an entirely new number. When I called this number I only received a voice recording. So I called the store back to speak with Human Resources. After ringing for a moment, a recording came on to say the voice mail was full. I'll never shop at Party City again, and I will encourage others to shop elsewhere as well.
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October 2021 by Katelynn Joan
I go here often with my little ones to grab treats and other things, today I had gotten a gender reveal surprise and the staff that helped my husband were amazing and kind. today was amazing thank you party city
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July 2021 by VoiCeS beHinD the WaLL
Had exactly what I needed and was great prices!
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July 2021 by Hannah Dahl
Great customer service
