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October 2023 by Aedan Maruna
I was in Minot from out of town and needed computer repair. They were quick, kind and efficient.
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July 2023 by Tom J.
Took my laptop in and out was done and fixed within 4 hours. They were really nice too! Definitely recommend
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August 2022 by Andrew McCain
Nice and helpful staff. I was able to bring my computer in and make sure the new part fit before purchasing it.
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August 2021 by Colin Conway
Began with great customer service from everyone. From the point of dropping my laptop off with the store, all the way to picking it up from them. They were not able to correct my issues I was having with my laptops hard drive ribbon cable that connects to the mother board, and this is not what prompts the review. However, what does, I am unsure of any other business where they expect payment, when nothing was fixed.The computer store charged me a $45 "diagnostic fee". When I dropped off my laptop I was told nothing would be charged until after I received and accepted a quote via a phone call from the service tech. The phone call I received was very profession but to shorten the the review it can be summed up to "sorry we cant fix it, all the parts are in china with 60-90 day shipping." Upon pick up I was notified that it would be a $45 for diagnostic fee.The signs that are attached to the registers should give a much clearer understanding of what the Diagnostic fee is and clearly state no matter what, it will be charged to every customer no matter if work was done or not to your device / that it is NOT apart of the quote you'll receive, but expected customer robbery. You don't pay auto mechanics for quotes, or even fence companies for a quite to build a fence, why should we pay you, for not fixing anything?I'll be sure to avoid the computer store and inform any individual that ask if I have and computer store recommendations of this situation.Final thoughts: great customer service, horrendous customer relations and business model.
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June 2021 by JOANN Morris
COMPUTER STORE IS A GOOD PLACE TO HAVE YOUR COMPUTER REPAIRED, THEY ALSO SELL NEW COMPUTERS. MY LAPTOP COMPUTER HAD A POWER CORD PORT ISSUE & I HAD A REPAIR MAN REPAIR IT IN 2019 & THAT REPAIR LASTED 1 YEAR. SO, I TOOK MY LAPTOP TO THE COMPUTER STORE IN 2021 & THEY REPLACED THE BOTTOM OF MY LAPTOP WITHOUT LOOSING MY DATA ON MY LAPTOP, IT WAS IN THIER SHOP FOR A FEWS DAYS & I PICKED IT UP & NO PROBLEMS. CUSTOMER SERVICE IS GOOD.
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May 2021 by Christopher Zapf
Great salesman... took his time and answered all my questions, without acting like an annoyed IT guy. Lol
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March 2021 by Alexa Althoff
Cannot express how happy I am with the computer, the folks at the store, and my sales rep, -Bob! I switched back to a desktop PC from a Mac laptop (having used Apple for the last decade), and I'm thrilled. Bob helped me through the process of how they build custom computers and this machine is everything I could want. Excellent pricing (I couldn't build this PC myself for the price I got), and the service is THE BEST. Bob was super duper patient with me due to the fact I almost completely forgot how to run a Windows. lol. Love that it comes with a warranty too! 10/10, will always be using The Computer Store in the future!
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March 2021 by James DePriest
Great service and staff. Computers runs like a dream now
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February 2021 by Grayson Bahl
Great communication and top notch managerial staff.Initially had a hiccup involving my having to leave town and not being able to take my computer in to fix it but customer service was great and the manager responded very aptly and showed how deeply they care about their customers.
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February 2021 by KEN SCHWARTZKOPF
Great people and fast service... Great job on my laptop.
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September 2020 by Cold Winds
All of the sudden they don't repair or service Apple products. Even though it explicitly say on their door and website to come to them for a your Apple needs.
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March 2020 by Shaun Flick
Quick turn around on a dead hard drive. And they were able to grab all my old data off the dead hard drive. Speedy and friendly service. I would recommend them any day of the week
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January 2020 by Chris Heidt
They had what I needed!
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January 2020 by Shefool conteh
don't people are doing not very helpful
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January 2020 by Cheryl Huntzinger
Great computer repair
