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February 2024 by Melly Hubbz
The customer service
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January 2024 by Zach Covington
UPS will try to make you sign for an important package with a gaping hole in it. If a package is damaged notify the customer in advance so we can send it back before you waste our time
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January 2024 by Marthinus Siebert
Great service and friendly staff
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December 2023 by Laura Divine
Way more reliable than USPS
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December 2023 by J
I've used this location for years and have had nothing but good service by very friendly, helpful associates.(I've used a UPS store in other locations and the employees weren't as friendly or helpful.)The people working in our Minot store on Broadway work hard, and they do their best in a high volume location. In a world where every industry is under-staffed, this especially says a lot about them.They've gone above in helping me multiple times and I appreciate each one of them. Thank you!To those who haven't had the service they'd have liked, please give them a break and put yourself in someone else's shoes.
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October 2023 by wusteadler1
Ups is a terrible company. Always slow/late. This morning: package out for delivery. 9:45 tonight: weather event, package delayed (for the 2nd time). There was no "weather event" today!
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October 2023 by Lewis Bilyeu
Well it's to all ups customer service can't give me a right answer I tried tracking my package but last update was in minot saying due to weather will be delayed 1 business day that was Thursday then it said would bedeviled by 7p.m Friday it's Sunday system still down and customer service still can't tell where my package is
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October 2023 by James Vande Hey
This store is one of the best ups stores I've ever visited. Fast, friendly, efficient service. Printing, packing, faxing and more!!
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July 2023 by L
I ordered something inline and thought I was doing UPS a favor by having it delivered to the store instead of my sons apartment . One, I thought it would be less stops for the driver and two, less risk of the package being stolen. When I arrived at this store, they wanted $10 to release it to me? WHat the heck? How about a warning to that effect when purchasing? Never again!!! And, the kid in the store was rude because I was ambushed by an additional $10 charge on an already $30 charge? Everyone/ companies are doing so much Nickel and Dimming these days , I will go out of my way to not use their services!
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June 2023 by Auburn Amanda R.
These guys are SO fast and efficient. I love shipping from this Minot UPS store because anywhere else takes forever. Thanks guys!
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May 2023 by Zach Rak
Marshall and his team at the UPS store do great work in a rapidly changing and challenging industry.Over the calendar year change, USPS changed some of their rules regarding international shipping. When Marshall found this out, he acted quickly to make the situation right for us.We appreciate that they treat their customers right, even at the risk of eating a loss.
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April 2023 by Kim Thornson
I am extremely upset with UPS. I ordered clothes for pictures April 3rd, they were suppose to be delivered April 8th. When the sun was shining, no wind and absolutely beautiful outside ( April 10) the Minot ND offices claimed they couldn't be delivered because of weather. Definitely not the case. So April 11th comes along and they are "out for delivery".......they never came. My pictures are April 12th. This is ridiculous. There's no reason it has taken 4 days for my package to make it 53 miles. I tried calling the office but of course you don't get to talk to an actual representative it's all recordings and push this number and push that number. 9 out of 10 times when my items are delivered by UPS they are always late, doesn't matter where my package is at it can never arrive on time.
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March 2023 by Lynn Mega
If you offer notary service have someone in store to do it when you are open and not when people are at work or in school working.
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January 2023 by Destiny McCallister
Quick to greet & care for customers. Loved this teams solutions to problems even beyond their control. Thank you!
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December 2022 by Kenzi Stylinson
This review is about the delivery drivers.They are usually very quick and friendly. However, I watched the truck drive by our house at 6:15pm. I knew we had a package coming, but they never came into our driveway, just sped past. We had already plowed our driveway, our little car makes it in and out with 1 bad tire. Either the deliverer was feeling lazy, was scared to come in the driveway, or didn't have our package (though the UPS website and Amazon said it was going to be delivered by 9pm.) Disappointed, but hopefully they will deliver today. *not even 10 minutes after I posted this, the deliverer brought our package to our house with his own truck. They find a way! Thanks
