United States Postal Service
Post Offices,
Shipping CentersHours:
117 5th Ave SW, Minot ND 58701 Hours
About United States Postal Service
The United States Postal Service (USPS) is a government-operated postal service that provides mail delivery services to customers across the country. While the USPS is generally praised for its efforts, some customers have experienced mixed experiences with the service. Many customers have commended the hard-working postal workers who go above and beyond to assist them, even during busy and challenging times. Customers have noted that the staff is often friendly, helpful, and does their best to meet the needs of the customers. However, some customers have reported ongoing issues with the USPS, particularly in certain locations. In Minot, North Dakota, the post office has struggled with chronic staffing shortages, leading to delays and poor service. Some customers have experienced delayed mail delivery, misdelivered packages, and difficulty accessing their post office boxes. One customer, a long-time PO Box user, has seen the cost of their box increase significantly over the years, while the service has deteriorated. The customer, who is disabled, has faced challenges with snow removal and has had mail held without their knowledge, leading to further delays. Despite these challenges, the USPS continues to strive to provide reliable and efficient postal services to its customers. The self-help kiosks available at some locations have been a useful tool for customers who need to access certain services outside of regular business hours. Overall, the USPS is a vital public service that plays a crucial role in communities across the United States. While some customers have faced frustrations, the dedication of the postal workers and the ongoing efforts to improve the service are recognized and appreciated by many.
Most Recent Reviews
April 2026
Great Big Kudos to the postal delivery person who delivered with such sharp focus today that even though the sender wrote the address incorrectly that I still received it! Thank you for the great work and be blessed! 🥰
March 2026
I’m not sure why I couldn’t cash a post office money order I bought at another post office. It was a bit strange, and they told me I had to come on a regular business day. But, if you’re open every day, shouldn’t every day be considered a regular business day?
March 2026
I had to get a passport for me and my 4 month old son. Teresa helped me. She was absolutely so sweet and patient with my son. Try getting a 4 month old to sit on a stool and look at a camera and not smile lol. She answered all my questions and made sure i left with no questions or concerns. Great experience!
More Comments(148)
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- Minot, North Dakota