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October 2023 by Scot Smith
Kim the service advisor scheduled me for a Wednesday to get my truck in to be looked at for squealing noise(thought it was the turbo) and recall on cameras. So I dropped truck off Tuesday night, and she didn’t get me in until the following Tuesday. It ended up being the secondary alternator, and they would only replace 1 of the cameras. She said that the other cameras recall had expired. Not too sure how a recall expires, if it’s recalled it should be fixed.I wouldn’t recommend bringing your truck here unless it’s for warranty work and you can be without your truck for extended period of time.Services: Auto engine diagnostic
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April 2023 by Michael Tellow
Prompt and very courteous customer care these are the ford specialists worth the drive to get it to them
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April 2023 by julian Degenstein
RUN ……Horrible service, dishonest service techs. Save yourself time and money, and bring your vehicle elsewhere.
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March 2023 by Shirley Tar
My husband and I have been coming to the SuperDuty center for years. The staff is always helpful and Mike and Steve take the time to go over everything with us. We really trust their techs, they have years of experience working on diesel engines.Services: Electrical repair
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March 2023 by Bonnie Beaudoin
Steve and Mike at the Super Duty Center always take care of my trucks needs in a prompt and timely manner. Highly satisfied with the quality of work that the techs do. Thanks for the great service guys!!!!Services: Auto engine diagnostic
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March 2023 by Carly Blasing
Been going here for a long time. Great people and awesome people!!Service: Electrical
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March 2023 by Marc Mueller
Amazing service.Service: General repairs & maintenance
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March 2023 by Chad D
Got my alignment so far off I crashed my truck.
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March 2023 by Chris parks
Engine overheated 2 hours after I bought. Dealer won't take responsibility
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March 2023 by Rancher Ray
Beware!
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September 2022 by J.D. Myers
I really hate to do bad reviews, but the poor workmanship from this shop has caused me mountains of issues. I bought my '17 F350 new and once I got to know it, heard a groaning noise at highway speeds. It wasn't horrible, but I figured I'd spent enough on it that I shouldn't have to deal with that. A can of worms I wish I would have let be. We lived in IL at the time and a local shop there worked to find the issue to no avail. Tried all sorts of things while my truck was in the shop for a total of around 2 months. When we moved to ND, I was excited to see there was a repair shop that specialized in Superduty's. So I made my appointment and brought the truck in. They proceeded to try different things with no improvement of the noise. However, each time I got my truck back, there were more issues. Electrical issues after they unnecessarily pulled the cab off. Coolant low issues, broken clips and tabs everywhere. I continued to hope they would get them all straight and over the course of the two years we were there, my truck probably spent an additional 6months+ in that shop. Most of that time was correcting issues they created. The service advisor and manager were friendly enough and tried to work things out, but I have no faith in the mechanics whose hands were actually on my truck. We have since moved away again, and something in the rear differential has failed, which the boys at Westlie have done some work inside. Given my past experience, I feel something wasn't setup correctly, or torqued correctly, which cause the rear end to fail within @1,000 miles of the last time I had my truck at Westlie's. I am awaiting details now, but have been told that everything inside the diff is being replaced and I found metal shavings on the fill plug. I still get strange and intermittent electrical issues. Extremely frustrating to have bought my dream truck, only to have it end up as a lemon. I'm afraid at what it may cost me in terms of value when it comes time to sell it. It's got a repair list a mile long now. Even Ford Corporate seems uninterested in helping.Service: Auto maintenance
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October 2020 by Paul Fowler
Good people, THANKS for the help
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October 2020 by Rick Wray
Had the parts I needed when nobody else did.
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June 2020 by Kris Borman
I apologize for my comment last night. I received a call this morning from Shelly who was extremely wonderful to talk to and helped me out with the problem I had. I will tell people that the are very concerned if you are not HAPPY and work with you. Thanks again Shelley.
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June 2020 by Aaron Skinner
This Company is great to work with, I'm from roughly 9hrs away and bought a vehicle from them. The people I dealt with were all down to earth and knowledgeable. It was very refreshing to deal with professionals in the industry and buy from them. I will be looking them up again. There facility was also extremely clean and very well laid out. Overall we couldn't of asked for a better experience. Thanks! Aaron
