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July 2022 by Taong Gracia
I went here to get my taxes filed. Staff can't figure out how to file me as married cause my wife doesn't have her SSN yet. Manager came to "help" and insisted to file my account as single until I get my wife's SSN after 4 years. Manager handled it poorly to be honest. She sounded rude and arrogant to me.Went to IRS Minot for help. IRS staff said H&R Block Rolla shouldve filed it as married and there's a way to file this for my case. Called Rolla branch again and manager said she has filed thousands of taxes before and said there's no way to do it. IRS staff said she should ask for help in H&R Minot for these special case. Called the Rolla Manager again and she told me to let her know if I was able to file it as married. Still sounded rude.Finally went to H&R Block Minot. They were able to help me file it as married. The staff there were so nice and helpful. IRS Minot got the files I need after that. So I recommend traveling to Minot instead. Although the staff were nice, the manager doesnt seem to handle the branch effectively.
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June 2022 by Kami Peltier
Not ever there and you only have 3 days a week to get it done then when you arrive at the right destination there gone for a smoke then you wait 30 mins gone by and still no one plus there rude and look at you like you don't belong there
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March 2022 by Angel Bruce
Always friendly and answers all our questions
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January 2022 by Brittney Peltier
I like everything they do there friendly n helpful
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August 2021 by Frank Chapman
They said 21 days to get my money , I paid 69.99 no money they"re poor customer service, I asked can you help track my stimulus . We don't know check later
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March 2021 by Michelle Davis
The tax professionals are so knowledgeable, and kind.
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March 2021 by Kayla Allery
I had a good experience.
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February 2021 by Jace Azure
Very professional and helpful staff. Makes doing your taxes very easy.
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February 2021 by Lonnie Allery
extremely nice people. minimal wait time always professional..
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February 2021 by Rollie Svihl
I've always use h and r
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February 2021 by Harley LaRocque
Price is a little spendy. Would attract a lot more customers with a little lower prices.
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February 2021 by Dayla Walter
My Tax Preparer was very helpful and has a positive attitude. Very respectful.
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February 2021 by Stephanie Thomas
Very quick, courteous, and did their best to get you the most of your tax return
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February 2021 by PR0DiGY
I didn't get approved for the max $3,500.00 loan when I filed. Because you guys switched banks. I most likely will not go through you guys next year.
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February 2021 by Layna Martin
Seems like the price goes up more and more.. I have got my taxes done with H&R for 20 years and I was shocked with the price I paid today to do my tax papers.
