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September 2023 by James Fritz
Overall the storage facility is very clean, BUT the cost of storing our belongings has increased by 70% in less than two years. So if you are looking for a short term solution, this may be the facility for you. If you wish to keep you belongings stored here for over a year prepare to have rates increased with only a one month notice.
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September 2023 by Kim Kraft
Thank you so much for all your help and letting us move out earlier than planned. Everyone we talked to was wonderful to deal with. We have everything out so you can rent to another person anytime. Thanks Kim Kraft
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September 2023 by Deb Roos
Victoria was very helpful with giving me accurate information and answering all of my questions. She was very professional and pleasant to speak with
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July 2023 by Phillip Witt
Very helpful very clear on every step
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June 2023 by Nevaeh Davis
Great experience and adamant customer service! Helped to resolve my issue as soon as possible! Would recommend 100%!
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June 2023 by Rocky Burchill
Corey is fantastic and really gives great customer service
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April 2023 by Mary Beth Ferguson
KO was very good....especially Corey and Maybel, (unless it was Maribel) and Sheyenne. My daughter and I are disabled and when the movers backed out because of weather, they all helped. Others in the Minnesota office were rude and not helpful. We are very thankful for those 3, especially Corey. Thank you!
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January 2023 by Herb Dewald
Corey Jacabson is kind friendly curiosity person
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December 2022 by Bob Blackburn
Great experience with KO, all of my storage needs were met at a reasonable price. I especially enjoyed my call with Lyric and the professionalism she displayed during our conversation. I will definitely use KO again if I have a need for storage.
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October 2022 by Laurie Hatcher
I loved the facility, it was wonderful that is climate controlled and it was secure. Corey the on sight manager is a wonderful person to work with, any questions or concerns I had, he was quick to respond. He keeps it very clean and neat. I gave up my unit, because it was just getting to expensive for me.
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October 2022 by Emma Nelson
VERY nice storage unit, easy to rent for a short period of time, helpful & friendly staff. Would definitely rent a unit here again if needed.
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September 2022 by David Engelstad
Very clean site with excellent office staff to help arrange rentals. The local on-site manager at the Valley City location was very helpful and friendly. He called to remind us that we forgot to lock our storage unit properly--great customer service!
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September 2022 by Rosie Larson
Corey was fantastic to work with in Valley City...always kept in touch with us....It is a wonderful facility, but we just couldn't keep up with the rising costs of renting there...
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August 2022 by Sandi Ley
Shay made it so convenient and fun to get a unit! Shay explained things clearly and walked us through. We were able to secure the unit we wanted within minutes!
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July 2022 by Sherwin Kjelshus
Excellent customer service. My customer service rep helped me set up my account and storage unit in a matter of minutes and answered all my questions very professionally.