“RTC was hands down the best internet provider I've ever had.
We lived in Watford City for five years and I honestly can't remember a single outage the entire time we had their service.
While the price of everything keeps going up, our RTC bill actually went down because of their profit-sharing program.
The thing that really earned my loyalty happened when we moved out of state. I completely forgot to disconnect our service and didn't realize it for almost a month. When I finally called, I expected to pay for my mistake. Instead, they backdated the disconnect date and credited my account for the time we weren't even using the service.
Companies talk a lot about customer service, but RTC actually delivers it. Good people, great service, and a company that does the right thing when nobody would blame them for not doing it.”
“RTC was hands down the best internet provider I've ever had.
We lived in Watford City for five years and I honestly can't remember a single outage the entire time we had their service.
While the price of everything keeps going up, our RTC bill actually went down because of their profit-sharing program.
The thing that really earned my loyalty happened when we moved out of state. I completely forgot to disconnect our service and didn't realize it for almost a month. When I finally called, I expected to pay for my mistake. Instead, they backdated the disconnect date and credited my account for the time we weren't even using the service.
Companies talk a lot about customer service, but RTC actually delivers it. Good people, great service, and a company that does the right thing when nobody would blame them for not doing it.”