-
January 2024 by Caryn W
I had a great first experience with FixItForward near Menards. From online appointment scheduling to the end of the repair, it was all good. I was given the results of my vehicle inspection with no pressure to address any additional issues found - they just told me what they found, and approximate cost of fix. As an add on service, I had them rotate my tires, which I had forgotten about, but knew it was needed.Thank you for being honest in doing my repair. I will be a repeat customer when I need repairs in the future.
-
January 2024 by Austin Pithey
Brought vehicle in on a Tuesday around mid-day. Was told, as expected, that it would be some time before they could even take a look at (was told Friday morning). Received a call from them in the late afternoon and was told what was found, discussed options, and decided on what to do. Had my vehicle back by their close of business on Tuesday.Service: Oil change
-
January 2024 by Code Blade
I went to them needing my engine completely replaced. They were affordable, professional, and fast. Took only a week to get my car back and that was mostly just cause of delivery time. Plan to make them my go to shop from now on! Extra points for having Zeus in the shop to pet!
-
January 2024 by sunshine queen
The mechanics are very professional and experienced. I can not think about taking my car to any other repair place except fixed forward. Since my car was repaired a month ago, it has been running like a new brand car. Thanks you so much for your expertise & being honest. You diagnosed my car& fixed the problem unlike other repair places that won't do right thing except charging money for poor performance. Way to go guys!!! God bless you all & keep you healthy to continue to serve people.
-
January 2024 by Jamie Hanson
I've taken my car here a few times and they have always been great to work with. They get me in quickly and are honest and up front with what needs to be done. I will definitely continue to go there.
-
January 2024 by Ian Rutherford
I had them do a pre-purchase inspection and resolve the issues they discovered for ~ $2000. When I got the vehicle home and had it checked locally, an additional $1500 in repairs were needed, including all four front ball joints and the rear brakes, which when I drove it home from ND only had a couple of mm of material left on them. Today, three months after paying them to replace it, the air filter fell apart.Had they been more thorough with their inspection, I would have negotiated a better price on the van or not purchased it at all.Fix It Forward contacted me and is refunding the cost of the air filter. Thank you.
-
January 2024 by Tim Rahn
Breakdown happened over New Year's weekend. I live 5 hours away. Scrambled to find a shop. Their online scheduling is awesome. They have 4 shops. Got me in first thing. Diagnostic test right away. Called me, upfront, no hassle. Priced fair. Got me on the road that afternoon. Quality and knowledge shop.
-
January 2024 by Aimee Nelson
I brought my car in for making a weird noise and it was losing power. They said my engine needed replaced and were to quick to ask if I wanted to schedule with them to replace it. I took it somewhere else for a second opinion. It was not my engine. I had a crack in my exhaust manifold. My engine is fine. I don’t know if they were just trying to get money out of me or trying to take advantage of a female. I will never go back here and will never recommend anyone.
-
January 2024 by Cindy Kolbe
Recently I made a trip to Fargo from my home 2 hours away. My vehicle was making an unusual sound so I called to see if it could be looked at the next day. On a day when they were fully booked, Fix it Forward made room for me in their schedule.They're very good about explaining what the problem is and what they're doing to repair it!Fast and efficient!
-
November 2023 by Brittney Waloch
Fix it Forward always takes the best care of not only our vehicle, but our family as well. They ensure our vehicle is in good running condition our family can be safe and keep moving down the road - all at affordable prices and paying it Forward to others when they can!
-
November 2023 by El Guapizimo
The crew at the West Fargo F.I.F. took very good care of me and my RAV4. As a disabled Veteran puting a lot of miles on my vehicle in all kinds of weather it is essential my car be reliable. John, Justin, Travis and the crew took special care to ensure that it is in tip-top repair and ready for action. Thanks for the professional and personal service. Bravo Zulu!
-
November 2023 by Mona Daigle
Fix It Forward did fantastic work on my truck. They did a complete inspection and provided pictures on what needed to be repaired. Prioritized what needed to be fixed first with no pressure into fixing everything at one time. I will definitely be back!Services: General repairs & maintenance
-
October 2023 by Scott Senske
Thank you to John, Justin and all at 13th Ave Auto! I've been bringing my vehicles here when needed for several years and they have always been honest and forward with us. They have not changed since becoming a part of Fix it forward Auto care.Thanks to everyone for the work on my truck! I appreciate your expertise and hard work!
-
October 2023 by Wes B.
These guys are awesome! I called on Monday afternoon and asked if they could take a look at a wheel bearing on my truck that was making noise. I was told to drop my truck off at 7:30 am the next morning and they would get to it as soon as they could. I dropped it off and, at 8:30, I received a notification on my phone. It contained the problems found, and an estimate for the repairs. I was given several options for cheaper and more expensive parts. I authorized the repairs that I wanted them to perform right from my phone. At 11:45 I received a notification that the repairs were complete, (front wheel bearing assembly, and both rear shocks). In about 4 hours time, they inspected, diagnosed, ordered parts, and completed the repairs! When I went to pick up my truck, the repairs were explained to me and all my questions were answered. Most repair shops I contacted said that they couldn't even get to it for a week or two. I am very satisfied with the staff and the quality of work. I have found my new repair shop! Thanks guys!!
-
October 2023 by Justin
John and Justin have both been really good to me and my family. I hate writing reviews, but they're really nice people, so I gotta. I didn't even know they could help me get into my locked car but I gave them a call and they helped me out for free. They know how to take my business from other mechanics. Hopefully they'll get yours, too.
