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November 2023 by Crystal Adolphe
If I could give zero stars, I would. This store is very unorganized. Many items & displays laying on the floor. Very difficult to navigate with a shopping cart, not to mention a tripping/safety hazard. Staff not helpful at all, all answers to my questions was “I dunno”.I do not recommend this store????????
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November 2023 by David Phillips
Hard to run a store when you are only given 150 hrs and have to have someone there from 6am to 1030pm. Starting wage is $10 an hour. Suppose to cut full-time employees to 30 hours. Receive 1200 pieces of freight a week, plus sets, price changes ect. District Manager Deb and Johnathan watching on camera calling and asking why you took a break. That is why most of the crew quit.
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August 2023 by Aaron Jost
More clean and organized than in the past and compared to other dollar stores. Cashier today was very helpful and seemed to know what she was doing. Stock is a little low, but that is true most places.
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August 2023 by Tammy S.
adding one star for its the minimu. I've never walked out of a store so angry in my life! after attempting to go to the Moorhead store and it being closed due to poor air quality, I made the trip over to the West Fargo store. after finding my items to match my digital coupons I proceeded to check out. I've never seen a bunch of incompetent workers and the manager was the worst! needless to say I walked out of the store with none of my items due to their incompetence. it was my first trip to Dollar General and it will definitely be my last!
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June 2023 by Mike Neuman
The manager and staff are very friendly.
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September 2022 by Sheila Van Dorpe
The store in West Fargo on 32nd Ave. Is terrible on there app. Never works for me. Today I went in there spent almost 50 dollars. I forgot to tell them I had digital coupons. The lady never asked me if I wanted to use them. After I paid for everything I realized I forgot to use the $5 off coupon. Instead of being able to just give me the $5 off she needed to return everything that I purchased and then I could use the $5 off but they didn't know when my money would be back on my card so who can who can afford $50 off your card for 2 days maybe three maybe five. So I asked the manager if he could do anything and he's like oh I can't believe she's going to bring this all back for $5 is a lot of money if you go there every single time and they rip you off like that.
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September 2022 by Kory Johnson
Most cleanly DG I have been in.
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August 2022 by Nicolle Garty
I like Dollar General but this particular one was hard to locate entrance from Google maps. I also would like to complain a little bit, I went here specifically for Monster Khaotic due to Dollar General always has the best sales form the product. After getting my items and going to cashier, I made him aware that there were two different sales signs saying 3/$6.00 & 3/$7.00 and they both had the same exact description. He said they do, Yes, Instead of checking out asking MOD he just rang up my items. I get $20-$30 worth of Monster here Bcz of the great price. After completing my transaction and getting receipt, I was charged the 3/$7.00 and told him, all he said was you can tell her(pointing to the female) I approached her with disbelief due to she was standing there the whole time I had told my cashier my concern. All she said was we will have to re-ring all of them, I said what, really?? She already knew what the issue was, why didn't she simply step in and either take over my transaction or simply say something???!!! Nor did she say any time go check to see about the different sales stickers advertised, and there were at least 5-7 each on each shelf, right next to eachother!! I'm sorry but this was bad salesmanship, cashiering, training and most of all horrible leadership and management skills!!!!
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July 2022 by raime hoang
Rude guy named Antwan or something like that.. bought tampons and tried to go to the bathroom to use them and hassled me for proof of receipt! I just bought it!
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July 2022 by Lisa Lloyd
It is 8:29am and still not open the delivery guy with the dollar general tractor trailer is here waiting for the store to open. This is very bad business.
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May 2022 by Nikkole LaHaise
Helpful cashier... Cluster stocked hard to find anything time consuming shopping
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December 2021 by Dennis Zachary
Store is gross. Fire marshal needs complaints about back door being blocked. Assistant manager needs a lesson in gravity. Rollers blocking exit because store workers refuse to WORK.
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October 2021 by Steven Enloe
I went in to reload my chime card. There is a shorter lady working who went above and beyond her responsibilities. The stores machine wasn't scanning my card she tried both registers. Neither one would work. she than called the manager who was very quick to blame the issue on my card. But she didn't give up! She knew the issue was not my card. She than asked the taller gentleman working with her if he could handle the other customers sk she could restart her register. Which he said he was fine with(another great employee by the way). So after a few minutes go by her register is fired back up. She very transaction again this time it scanned the card but said transaction declined( I was using cash so she knew once again issue was on the stores side). A few more minutes go by and the register finally gets all connected to the internet. And bingo bango I was able to reload my chime card.I wish dollar general as a company would update their dial up internet and their windows 95 system so that their employees wouldn't have to deal with the stress.I definetly recommend this location great service and willing to go the extra mile for the customer. If you go to this store be patient its not the employees fault its the company's lack of give a damn for their employees and their customers.Once again I thank you both for going the extra mile. Dollar general is lucky to have you as employees!!!
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September 2021 by Tanya Btandsted
They have the nicest staff. Warm and inviting environment. They carry everything. From frozen hamburger meet 97% to lining baskets. Really nice store!;!
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June 2021 by Tanya Efterfield
They have the nicest staff. Warm and inviting environment. They carry everything. From frozen hamburger meet 97% to lining baskets. Really nice store!;!
