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April 2024 by Jake Carter
Extremely rude! This staff seems to have a very toxic person or maybe several toxic people. Never any smiles and conversations seem like they wish the customers would go elsewhere. Which I plan to do. I was standing there waiting for some prescriptions while listening to said toxic person on a phone call. She was very rude and short with a terrible tone of voice. I felt so bad for the person on the phone. I find it ridiculous that they treat sick and desperate people like this in their hour of need. This staff should be ashamed of themselves .
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February 2024 by Shel Marie
Some of workers are Rude and doesn’t communicate through process.
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January 2024 by Kim Waggoner
Never had a bad experience. One pericular girl was very unhelpful seemed like getting my script was a burden but other than her I love this pharmacy!
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June 2023 by JC Duke
Holy smokes. Normally I don’t take low google reviews too seriously but the 2.5 here is probably too high based on my experience of course. I get my prescriptions elsewhere because of my insurance but my DR had recommended a couple over the counter medicines to help out as well. I went here because it’s close. Staff did not want to help at all. I showed them my Dr visit summary and they kept talking about the prescriptions. When I told them I already had those I just needed a certain kind of cough suppressant they immediately began acting like I had bubonic plague. They seemed like they had no Knowlege at all of the products or what was on the shelf. Mostly just no desire to help. Walmart in Dilworth does me just fine it’s worth the drive.
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April 2023 by Dan Erickson
I've been going here around fifteen Years and have never really had an issue. Usually very nice people to deal with.
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March 2023 by Brii Barrera
I’ve been waiting over a month to fill a prescription, they just keep saying they don’t have it. When asked if they can move it elsewhere as my dr can not send it anywhere else himself as he’s between practices, they said “well contact him” ummmm how? I can’t even find him? “Well it sounds like you need a new doctor hahaha” this is the girl I’ve had nothing but problems every time I go there. She doesn’t care, she sent my daughters antibiotic home unmixed, so we got home & it was just powder in the bottle. She always acts like it’s such an inconvenience to give people their medications, you work at a pharmacy??? Not pleased at all with this pharmacy & would definitely recommend finding a different one to fill your prescriptions at. Unprofessional & not reliable for prescriptions at all.
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February 2023 by Brii LaFromboise
I’ve been waiting over a month to fill a prescription, they just keep saying they don’t have it. When asked if they can move it elsewhere as my dr can not send it anywhere else himself as he’s between practices, they said “well contact him” ummmm how? I can’t even find him? “Well it sounds like you need a new doctor hahaha” this is the girl I’ve had nothing but problems every time I go there. She doesn’t care, she sent my daughters antibiotic home unmixed, so we got home & it was just powder in the bottle. She always acts like it’s such an inconvenience to give people their medications, you work at a pharmacy??? Not pleased at all with this pharmacy & would definitely recommend finding a different one to fill your prescriptions at. Unprofessional & not reliable for prescriptions at all.
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December 2022 by Hayley Gibbons
My family and I have used this pharmacy for years and this past year it has gotten horrible. Every time I try to pick up a prescription they never have it filled and they tell me they never got the prescription code from my doctor so I have to contact my doctor and then the pharmacy will let me know when it is in, but no one ever calls to let me know when it is ready. I’ve had that issue the last 3 times when picking up prescriptions. For the past three days I have been trying to call the pharmacy to refill a prescription and something is wrong with the phones; there is either a busy signal, I go through all the prompts and press 0 to talk to the pharmacy and then it starts the prompts all over again or I press 0 and then it rings about 6 times and then starts the prompts all over again. When I get there today to pick up an antibiotic I’d been waiting three days for them to fill I also tell them about the phones and the girl helping me (about 25 w/ long, blonde hair in a pony tail with glasses) was extremely rude and just responded saying that they don’t just have someone available to answer the phones at all times and when I tried to explain that it wasn’t that no one was answering and that it was something with the actual phone she just said in a snotty tone, “well I don’t know then!” Then I asked about my prescription I’ve been trying to refill and if they’d be able to have it ready today or if I’d have to come back to get it and she replied rudely that I’d have to come back a different day, asked what it was and when I told her she told me there’s no refills for that one and to contact my doctor even though my doctor just refilled it 3 days ago. She didn’t say anything else to me and just walked away. Unfortunately, I will no longer be using this pharmacy with how poor the customer service has been and, especially, this last encounter with your extremely employee.
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December 2022 by Maddy Barone
The line was long. The gal I spoke to was polite. I was told I'd been given a 90 day fill for my metformin in November. But I do not have it. It must be an error on their part. I could shave some money off my grocery budget to pay for it myself. But their policy is that they have three days to fill a prescription so I couldn't get my metformin or albuterol today. With this cold dry weather, my asthma is causing me trouble. I really don't like waiting to get medicine that i need. I will have to wait until after the holidays to get my meds. I am very disappointed.
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October 2022 by John Williams
I will never go back again, called a script in 4 days ago said they would have to call the doc it was out of refills. Called 2 days later and they said they havnt heard from the doc yet. I called the doc and they said they havnt heard nothing from the pharmacy but they will send it over, got an email from doc it was refilled and sent over. Waited 2 days just to be safe and when i got there they didnt have it but they could have 1 ready in about 25min and the other 1 in another 2 days maybe. WHAT!!! When i complained then she was magically able to pull some in about 3min. Will be trying somewhere else from now on
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October 2022 by My broken Halo
I’ve told them 60 times they need to call me when the medicine arrives, since it’s a specialty medication. I have no idea when it get shipped. Nobody can pick up the phone and let you know. Takes 5 seconds to do that. Done with them.
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August 2022 by Tane Nordhagen
At first when I went there, the lady helped me get a good deal on my med. Found out with their discount, I can get my prescription cheaper NOT using my insurance. So all this time I didn’t use my insurance and got a great deal. I had to find a new doctor and she sent in my prescription and they ran it through my insurance which more than doubled my cost. They really don’t care and only have one person checking out prescriptions when there’s a huge line. Terrible service. It’s deceiving name for a pharmacy. Not thrifty at all. ?
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February 2022 by Douglas Brown
They really need help on counting how many pills it takes like say from the 15th to the 3rd they have no clue I've been up in Fargo here for 5 months the one over on 13th Street there is a total wreck and so is the one at Cash Wise they do they don't go there they are the worst ever had they my prescription supposed to be on the 3rd and they never got it here until the 27th now they need help or they should shut their doors
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December 2021 by C K
I have had more than decent service at this location. A few hiccups but nothing worth swaying me to change pharmacy. I have been using them since 2017. I have chronic illness that requires several prescriptions monthly. I just wanted to share not everyone's experiences at this pharmacy are as horrible as the other reviews.
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August 2021 by Bobby Bryant
I love this pharmacy. I refuse to get my medicine anywhere else. There's a man that works in drop off with a big red beard. He's beem so helpful. And they're always very fast to fill in my prescription. And also the lady that checks out is very polite and helpful