“Enjoyable service experience, very rare, looked.me in the eye when spoken too, was ready when told was going to be. Of all this, the very beautiful scripture in the bottom left hand corner of the receipt, will continue to earn my return business”
“My daughter’s iPhone 13 Pro battery was draining very quickly, so we went in for a battery replacement. They didn’t have the battery in stock at first, so they ordered one for us. It took about 8 days to arrive, and they called us as soon as it came in.
We went back this morning for the replacement. The store was clean, and the staff was very friendly. The battery replacement took a little over an hour, and now the phone is working perfectly. The total cost was about $86 for the iPhone 13 Pro, which we felt was very reasonable.
Thank you for the careful and professional service. We really appreciate it!”
“UPDATE: O’Reilly has stepped up and fixed my car.I wanted to express my appreciation for the friendly service provided by your team during the recent Subaru battery install. However, I have lingering concerns about potential hidden issues following the backwards installation that caused my vehicle to completely fail. They were able to replace a fuse and that caused the vehicle to start. But, a month later my car died, and the fuse was blown again! I have submitted a review and a request for follow-up with no response from the DM.”