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September 2023 by Keshia Avina
Trying to Support local businesses but this place was very Rude and unpleasant and a grouchy old guy who gets irritated when you ask questions seems irritated that has to help. This was our first time here made our experience here very uncomfortable this place should hire or train on costumer service skills this place lacks that . They have the audacity to have a sign by where they ring up your items. That states if your rude or grouchy it'll be a $10 service fee to put up with you. They should be giving $10 discounts on every costumers purchase for having to deal with the grouchy rude staff.
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August 2023 by Chad Shultz
Staff was rude in person and over the phone some old cranky man
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June 2023 by Esther Sue Ward
Great customer service
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February 2023 by Juni Cohen
You straight up can not say enough good things about this place .exceptional customer service,super knowledgeable about everything you need.threw in great advice and knowledge for free.this is the place to go if you need lumber or building stuff and they can fulfill many of your decorative needs.i would rate this place ten stars if I could .so if your building stuff ,need to fix stuff or just want a pleasant shopping experience swing on by and they will help you out
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September 2022 by joshua everett
Great service,upon entry through the pickup process, loading was no different, certainly not Menards
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September 2022 by Gospel Bearer
Great selection! Great prices.
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March 2022 by f103
very helpful finding the shower control i wanted - was not available in town
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September 2021 by Rj Best
Good in-store experience with a decent amount of supplies.Tried to place a large order for a construction company and spoke with Jason and John, both of whom were unhelpful and unclear in instructions on how to move forward. Jason told me to send my employee in to get materials, and once he arrived, we were informed by John that he would not be able to move forward with his purchase until the manager returned in an hour and a half. Pretty disappointed with the processes and helpfulness of the staff, and I felt it appropriate to share with the management team.
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May 2021 by Syvert Mahlen
Very helpful
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April 2021 by M Squared Contracting
Very poor customer service at the desks with extremely poor attitudes. The guys in the back are pretty helpful but they are only a portion of the overall experience. The few times I have tried doing business in here, it has been worse than pulling teeth. Seems they have zero knowledge of the products they sell and do not make any effort in that department. Ultimately, I am not a fan of poor feedback, however, the final straw has been pulled and until management decides to address some issues up front, we won’t be doing business in here again.
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September 2020 by Craig K.
The staff is always friendly and knowledgeable and they always have what I am looking for.
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August 2020 by colt harrison
I like to shop local, but I had to leave cause the guy up front was unhelpful and rude. I will not go back there because of that.
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June 2020 by Erik Benroth
Depending on the which salesman you get the service at Williston home and lumber is usually really good tell them what you are trying to do or what you are looking for and the staff there can solve just about any problem you have when it comes to home repairs.
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June 2020 by Kathy Shelton
Excellent customer service! Very helpful
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February 2020 by simon kithusi
It was ok