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April 2024 by Kelli Lopez
The place has gone down hill.Shelves aren’t stocked, bathroom are disgusting.Majority of the fuel pumps are not workingDef pumps don’t work,No washer fluid or working squeegeesIt looks like they are going out of business.This maybe due to their location
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March 2024 by Ronald Broyles
This is a T A TRUCK STOP NOW. NO LONGER A PILOT.
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March 2024 by Jerald Habeck
Joke of a buisness when it was the pilot and now as the ta
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February 2024 by Ramon Dockins
Wrong information. This is not a Pilot Travel Center.
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February 2024 by Dmitry Daytona
There is no longer a pilot here, but a TA, and they don’t have scales
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January 2024 by Leta Juan
Not a Pilot no more, its a TA Express
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September 2023 by Mike San3
The management and workers are flying High on the Meth and this is the absolute truth. Whomever takes over this establishment needs to clean house, hire a new crew and definitely do hair follicle testing and background checks. This fuel station can be the best in Williston ND.
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September 2023 by Francis Roy
From my understanding they have shut down operation at this location.I hope PJF will figure out what went wrong or has happened with this franchise and re-open with better maintenance program for pumps & building cause location wise I thought it was awesome, for oversize traffic, maybe a bit far from civilization and could be a reason why it is not thriving as expected? No idea, anyway will see what time brings here...
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September 2023 by Patrick (Not The Starfish)
If this is permanently closed, maybe turn off the damn lights so that people stop pulling in to check. Constantly at least 3-5 vehicles in the front. All of the lights and signs are on and the pumps are active. Says Pay Clerk inside and then walk up to a fully lit building with locked doors
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August 2023 by Roger Petzel
Yeah, Pilot, biggest nation fuel stops, highest prices, worst service. Only good thing is ok parking
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August 2023 by Steve H.
A pilot Flying J member for 30 yrs they just keep getting worse. The staff here completely unhelpful. No DEF. No water, no help. Never again.
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August 2023 by Shelby Stewart
Worst place in Williston, pumps almost never and half the employees are so cracked out they can't even talk. Zero stars go to loves
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August 2023 by Evan Stout
They don’t sell cigarettes or chew anymore never anything in the hot box just stop at loves they have everything you need
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June 2023 by Toni W.
WARNING: Beware of potential shower scam. One or more of Pilot Dealer #589 - Williston, ND, employees appear to have a SHOWER SCAM going on. At approximately 1 pm on June 26, 2023, I was deceived, slandered, and screamed at by an employee who claimed to be a manager named Shannon B. I'm not sure if that's her actual name because she wasn't wearing a name tag. Prior to this painful ordeal, I reserved a shower through the Pilot App, as I had done earlier that morning. The app said I was #10 in line and gave me a shower code, which was odd because there were only a few trucks in the parking lot. I waited over an hour before entering the store to ask the cashier/management, named Shannon, if there was a shower available. She told one of the Cinnabon ladies to check and open a shower for me. She confronted me about payment as I was leaving. I let her know that I was using my Pilot App. She said that she is notified when the app is used. I informed her that there must be an issue with their system; that was the reason someone had to open the shower for me. I had a shower code and attempted to show her but she refused. She SCREAMED they DO NOT take SHOWER CREDITS. I told her I used the CREDITS earlier that morning, why was I not able to use them this afternoon? She DEMANDED I pay her CASH for my shower. I told her to use my Pilot App where I had 35 shower credits. She YELLED the store was not a Pilot, angrily marched and pointed to a sign yelling that it was operated by Mountain View and they DO NOT participate in the credit program. I asked, "Why were me and my husband ABLE TO USE THE CREDITS earlier that morning?" She threatened to call the police if I didn't pay her. I told her to call because she could take it from the app. At this point I was frightened of what could possibly happen. So, I called for my husband to come into the store to resolve the issue. The Sheriff arrived. She eventually scanned my husband's Pilot App for the shower, which I had asked her to do before calling the police. She was DISHONEST about not being able to use the Pilot App at that location. After everything had escalated beyond belief, she USED the Pilot App that she said they DID NOT use. She was dishonest and allowed to place a criminal trespassing charge on us. A citation was given to my husband and me, and we were removed from the location. She seems to be DISABILING the system so you must come in and pay for your shower instead of using your shower credits or app. I was deceived, terrorized, and slandered at this location by a woman claiming to be a part of its management team, Shannon. Also, the women's restroom nasty and the soap disposer was empty. How and where are those handling food washing their hands? The food bin, empty. This store is poorly run and customer service is not aligned with Pilot's mission or brand. It is not deserving of carrying the Pilot Company brand name. Highly disappointed and disgusted! These establishments or dealers carry the Pilot name. Your customers do not know the difference. If allowed to continue with this type of horrid customer service behavior and dismal store conditions, the Pilot's brand name will be ruined.
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June 2023 by Heather
Nice clean Truckstop. Clean Restrooms. Lots of parking. Friendly helpful staff. Even did laundry without a problem.