-
November 2025 by Tarang Patel
Why TF can't I deposit my money at 7 pm.
-
November 2025 by Charlene Desnoyers
I can’t believe the wait times at this branch. I waited 45 minutes to see a teller. So many people had waited over an hour. I had no choice but to see a teller or I would have turned around and walked out! And what bank stays open only until 3pm? This is definitely big business trying to make more money and the customers suffer because of it! It’s not like we can go to another branch that is close because they shut down the one in Liverpool. Might just change banks!
-
October 2025 by Larry McCarthy
it is unprofessional that i am unable to call the bank and talk to a person. thinking of changing banks. this is unacceptable.
-
October 2025 by james barry
Terrible bank. Barely anyone there, terrible hours, line up is always long. Uugh
-
September 2025 by Katie Sexton
The hours of this branch are actually 9:30-3, not the advertised hours of 9:30-5. The building is open until 5 but there are no teller services after 3, which is the reason most people go to a bank in person (almost everything else can be done online). This is the closest branch for me, an hour drive each way, and I left work a bit early to get there because they have no evening or weekend hours. I arrived just after 4, only to be told (after waiting in line for ten minutes) that they could have helped me before 3 when teller service was still open, but not now.
-
September 2025 by Kaitlyn Enders
Don’t care about their customers or have realistic business hours for people who work a real job. Will be switching banks.
-
September 2025 by Gurpreet Gill
Tanya working at bridgewater mall location doesn't know how to serve the customers,she is so unprofessional.
-
August 2025 by Saurab Mailm
Very nice service i got today. I went for simple withdrawal. The person i meet over there he helped me very patiently he is very professional and friendly person. He advised me to meet with advisor. I forgot his name. I know there is line up but after talking to him i realized they give good customer service and good financial advise as well. Recommended scotiabank to everyone
-
August 2025 by Jacob Huskins
Probably the slowest branch of any bank that I have ever been to. Expect a 1 hour wait in line.
-
August 2025 by Paul Savory
This bank has really gone down hill. I'm glad i do almost everything other than get larger amounts of cash out. The fact that the lady withdrew from the wrong account and then huffed and puffed because she had to go back in the ystem to correct it.
-
August 2025 by Sunset Forest
The bank’s hours are highly inconvenient... I traveled all the way from Shelburne only to find the ATMs out of service!!!!!! RIDICULOUS!!!!! 😡 Martin made the experience worse by giving off creepy vibes… get a grip!!!!!
-
August 2025 by Not the real Slim Shady
Worst bank I’ve ever been to. Terrible hours, ATMs never work. I’d give negative stars if it was possible.
-
July 2025 by claire beeler
I have banked here for 40 years and always had very good service
but banking has changed and not for the best They close at 3pm for teller service which is very inconvenient There should be at least one day they stay open to 4pm Everyone does not know how to use the machines and alot of the time only one works and there is a line-up
-
July 2025 by Joey
The Assistance bank manager b***h told me with a smile that the bank tellers were closed, but in a very rude not straightforward way at this was quarter after 3 .....
She ripped my cheque out of my hands and when I said give it back she did not right away, I had to yell for her to give it back infront of everybody....
-
July 2025 by Aydan Adams
I had a really unsettling experience with a guy named Martin at Scotiabank. His behavior was creepy and totally unprofessional — definitely not the way a bank employee should act. I left feeling super uncomfortable, and honestly, no one should have to deal with that during a normal visit. Management seriously needs to address this.
Martin said my deposit amount outloud (which is a serious privacy concern) especially in a public setting where others can overhear sensitive financial information. It shouldn’t be acceptable. He furrowed his brows and gave me a strange, lingering look that made the interaction feel very off, and than said “Okay..…” The whole thing came off as creepy and unprofessional.
This should never happen during a routine banking visit.
