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January 2024 by Tim Blais
Big shout out to Matt in service, amazing support with our issues!! Best service I've experienced in months.
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December 2023 by Cindy Kleykens
I had the privilege of having Dan and Jason come to our cottage and repair and have everything up to code after a small flue fire.First of all, I have to say that Vintage Stove were Amazing to work with.They looked after us right away before the holidays knowing how busy everyone is this time of year.Both Brittany and Diane were great to work with in scheduling us in and then there is Dan and Jason.I cannot say enough about these men.Very professional and patient with me.I had many questions and they explained everything to me that I completely understood and was satisfied with their answers.As soon as they came, they rolled their carpets down to walk on which I appreciated very much and from the time they got there, they didn't stop until the job was done.They showed me pictures of what was done in the attic and then the new flashing that was put on our metal roof was done to perfection.It looks great and we feel so safe now to enjoy our woodstove when at the cottage.All I can say, you will not be disappointed with this company at all.It was a pleasure dealing with them and they now have a customer as long as we have a woodstove.Job well done!!! And we thank you.Cindy & Mike
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December 2023 by Dave Ellis
Their customer service is second to none. We recently replaced our pellet stove after 20 years of faithful service. There was a minor issue with the new stove which was resolved by a zero hesitation total replacement..amazing service in this day and age.Dave E
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October 2023 by James Wootton
Excellent service from Devon and his partner ( just as good) quick clean pleasant people to have in the house
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September 2023 by Ken Roy
Purchased a wood burning stove an chimney late spring with installation in September. Technicians Jamie and Devon arrived timely and proceeded with the installation. Very courteous and professional guys who explained everything they were doing throughout the day. Work area was kept very clean and organized. The job was completed within a few hours followed by instructions of how the fireplace and chimney works. Highly recommend Vintage Stove for all your heating services. I can’t see finding a better company to do business with.
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August 2023 by Charlotte M
Had an excellent experience with the team from Vintage Stove & Fireplace - great service and communication. I'd highly recommend them!
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June 2023 by David Matthias
Excellent experience with Vintage Stoves. Diane was very helpful and informative when I was choosing a propane stove for my cottage, and Keith’s installation team were friendly and efficient. Highly recommended!
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June 2023 by Glen Fitzgerald
I live approximately 160 KMs away from your store. I make the trip because of the knowledgeable and courteous staff, I'm talking to you Jennifer! and the amazing product selection you offer. Keep doing what you are doing down there!
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March 2023 by terry mccleary
Went today to get fireplace accessories, I bought my smoker there as well, and it was a great deal. Lots of smokers, wood burning fireplaces, and wood stoves pellet types as well. I recommend this shop for all your fireplace needs. Good selection of smoker spices and accessories for smokers and bbq's
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February 2023 by John Scott
Top notch, local, family owned business who’s staff and management go above and beyond to provide the best products and service possible.We purchased a Pacific Energy Super Classic wood stove. The deal and installation was smooth and painless. We couldn’t be happier.
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December 2022 by JACLYN PAGE
Fantastic service and reasonable prices! Diane could give a master class in customer service. The whole team was amazing at getting a propane insert installed in our hard to fit wood fireplace!
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December 2022 by Mark Young
Great people to deal with… honest, straightforward in their billing and actually came in under estimate. Top notch in workmanship!
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December 2022 by Terry Moore
Have had the good fortune dealing with the knowledgeable folks at Vintage in Hilden. Diane was more than helpful when we questioned replacing our existing stove. Covered many options with us, including many things to ‘try’ to make said existing stove workable. We went away with lots to think about to help us make a decision. There was no high pressure sales talk, just very valuable information and knowledge. Upon returning to Vintage, we next met Matt, their service technician. As Diane was busy, he stepped up to ask if he could help us. Upon hearing our story, he began questioning our said stove, and then actually offered to come right then and look. Again, such professionalism, knowledge and most importantly wanting to help.We can’t give enough praise to the staff at Hilden Vintage. So positive and helpful.Our decision as to what to do with our stove dilemma is yet to be made. But we do know now where to go for the best service and honesty ever!!!
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December 2022 by Mitch Martin
I have an older pellet stove. I was calling around with no luck getting a new distribution blower. They had it in stock and had in sent out for delivery next morning. They will be my first call next time!
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October 2022 by Stan Hembrough
Diane and the folks at Vintage Stove and Fireplace have been great to deal with. They have installed a woodstove and wood fireplace for us. Both experiences have been good. The team is very knowledgeable. Would definitely use them again!