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January 2024 by liujunjie Nie
Thanks for help us, nothing that opens saturdays. thanks again
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September 2023 by Zhiyu Li
Great price and service. Highly recommended.
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August 2023 by Monique Ferguson
Great service, very considerate and honest about how long it would take.
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July 2023 by Tony Eisnor
First of all I would like to say that I rarely leave reviews or feedback on anything whether it be a restaurant or an Amazon purchase. When I do it has to be something that has been exceptionally good or catastrophically bad. In this case it’s the latter but I will let you draw your own conclusions.While turning on an uneven gravel drive I scraped the bottom of my 2011 Town and Country minivan. Soon after I thought I saw something dripping from underneath and thought it might not be a bad idea to have it checked out so I booked an appointment with Chester Service Centre Limited on July 6th, 2023. It took them 1.5 hours at $85 an hour to put it on the hoist and discover that there wasn’t any leaks. When I called to pick up the van they told me that it needed a brake job; front pads and rotors had to be replaced. I found this rather unusual as Canadian Tire had replaced the pads and rotors on Sept 27th of 2022 and because we don’t drive the van that much during the winter. I could not see how it would have gone through a set of brakes in 10 months and 5000 kms of driving, it smelled a bit fishy. We took the van back to CTC with our receipt from the service in 09/27/2022 and were startled to learn that the front brakes were in excellent condition, of the 12 mm's available on a new pad they still had 10 mm left which would be consistent with 5000 kms of driving.Originally, I was just going to ignore all this and pat myself on the back for avoiding a costly brake job, but then I started to think that I am probably not the first person that has experienced this sort of thing at Chester Service Centre and probably won’t be the last, so I felt I had a responsibility to tell my story. As for what's going on there I will leave that up to you to decide from the facts I have presented above.
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July 2023 by John Tobin
Thieves, either the tow truck driver or owner went into my truck and stole tools and other work gear / personal belongings. Long story short my vehicle was impounded and these guys were the ones to tow it and impound it, I don't know how you guys thought you'd get away with it but... you didn't.
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June 2023 by Bruce Chiasson
Not a good experience today. Nice staff but I will not go back here. I brought my car in for an MVI and I was told the brake pads would pass but they would not pass the vehicle unless I had a full service completed on the front and back brakes. Going to be a 3.5 hour job at a rate of $85.00 per hour + HST. This made no sense to me so I immediately went to another garage who checked all the same areas and they said the brakes will pass. They said it made no sense to do a full service until I was ready to replace the pads which will likely be by the end of the year. Seems like I was being asked to pay for extra services that were not appropriate at this time and holding the MVI as ransom. So they got my $40.00 but they have lost a customer forever - hope it was worth it.Just to clarify after the owner has written their response - the vehicle was taken to a reputable garage immediately after leaving Chester Service Center and the MVI was completed and awarded. The mechanic went to the trouble of bringing me into the garage and showed me exactly what needs to be done once I eventually decide to replace the pads. The servicing that was being recommended at Chester Service Center was not necessary to pass the MVI. Long story short - I am happy with the service I got at the second garage and will continue to use them.
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February 2023 by Igor Yushchenko
Very professional and well pricedService: Brake service & repair
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September 2022 by Keith Gallant
Brutal of an experience and people should really think twice before taking their vehicles there. Took my truck in for an MVI. Told me what was wrong, gave me a list and a quote along with a follow up appointment. Let's just say that my $300 quote became over $800 without proper communication or advising on problems. They ended up keeping my vehicle for 2 weeks and I ended up going to pick up my own parts from Bridgewater and Tantallon for them to finish the job. Totally unprofessional business that should not be allowed to use NAPA as their name.Service: Brakes
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July 2022 by Terry Lynn Milner
BEWARE. They will overcharge you for shoddy workmanship.Service: General repairs & maintenance
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May 2022 by Dave mingle
Great guys longs they ain't busy. I would do business with them any day of the week other then Monday lol it's all good cheers
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May 2022 by Hugh Kind
Great store, the hours are whack though; open only for a few hours on Saturday and closed on Sunday. Isn’t the weekend when most people work on there cars, and need parts?
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May 2021 by Richard “JayCee” Lord
Mind you never had I deal with anything major, but all the little things they have been great
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March 2021 by sergeant skipper
Absolutely amazing 10 10 but do please subscribe to my YouTube @ TheNotSoSmartBros s
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December 2020 by Paul Hamilton
Good, friendly service, explain all the options without being pushy.
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December 2020 by Oscar Straus
It probably has what you want... Shop locally!!!!
