Aerie is praised for its excellent customer service, with staff who are always helpful, especially during online exchanges. The store offers great value clothing and underwear that is both comfortable and stylish. One customer had a particularly positive experience with a staff member who was professional, patient, and attentive, helping her find quality underwear that made her feel pretty. Overall, Aerie provides a pleasant shopping experience with knowledgeable staff eager to assist customers.
Love the customer service here - super helpful staff always, but especially when dealing with an online exchange! Great value clothing and underwear that’s always super comfy but still stylish.
July 2022
My best shopping experience in a long time. Isabela Hicks was working the change room and went over and above to help me find what I was looking for. She knew the products and was able to provide excellent guidance. I will definitely be back!!
December 2021
The girls in there arent rude at all, theyre actually very nice girls really willing to help.