The American Eagle Store provides consistently excellent customer service with a kind, helpful, and sweet staff. Employees are noted for their great customer service skills, helpfulness, and positive attitude. Staff members listen to customers and offer great recommendations, helping to find proper sizes, the perfect jeans, and items that work best for each person. They are knowledgeable, can find specific items quickly, and provide over and above assistance. This results in an easy and incredible service experience that makes customers confident in their purchases and eager to return. The management is also praised. While the service is excellent, the store itself was noted to be a bit dirty, with issues like separating floorboards in changing rooms and dust buildup. Despite this, the overall sentiment is very positive, with customers stating they will be back and would recommend the store for its great customer care.
It has a large selection. It is a bright and clean store .
February 2022
We just left American Eagle in the Mic Mac Mall. Whomever the lady is that just helped us, gave the absolute best costumer service we've ever received. Everything she picked out was perfect! Thank you so much!
December 2020
Great Covid protocol in place, and lots of room to shop
