Loomis Express is a delivery service that receives mixed reviews from its customers. Some users report quick delivery and no issues, with friendly and helpful delivery personnel. Packages arrive on the exact scheduled day, especially when someone is home to receive them. Other customers report significant problems. These include parcels being put on the wrong truck, requiring a pick-up drive, and a tracking system described as needing improvement. There are complaints of failed delivery attempts with no left slip, email, or indication to pick up the package. Customer service is sometimes described as rude and having a bad attitude. A common theme in negative experiences points to deliveries being missed when people are not home, as drivers cannot leave items unattended. While some users had an awesome experience and give 5 stars, others state they will never deal with Loomis Express again. The business delivers thousands of parcels yearly, but feedback varies widely between very satisfied and very frustrated customers.
No one from the Pembroke branch ever gets back to you. This needs to be addressed. Pick up's should be available at this location. I'd give 0 stars but i cant
December 2025
Bad shipping don't care about the customer time vary on happy pore service
October 2025
I was driving with my 8 week old son when this guy came flying from behind me. I was not only in a school zone, but also on a corner and he decided to fly past me on a double yellow line, with another car coming the other way. Whoever was driving this vehicle should have their damn license taken away.
