Lush Cosmetics is a popular destination for fresh, handmade, cruelty-free, and vegetarian products, offering a variety of items for bath, body, hair, and more. Customers frequently praise the knowledgeable and friendly staff, who provide personalized service and make shopping a delightful experience. Many reviews highlight the exceptional customer service, with specific mentions of staff members who take the time to understand individual needs and recommend products accordingly. Shoppers often leave with samples, great conversation, and a sense of appreciation for the care they receive. The store is known for its pleasant atmosphere and wide selection of ethically sourced products, including iconic bath bombs, body butters, and fresh face masks. With over 35% of products being naked and most packaging made from recycled materials, Lush emphasizes sustainability and environmental responsibility. Overall, Lush Cosmetics stands out not just for its quality products but also for its warm, inviting shopping experience, making it a favorite among customers.
I had a wonderful experience yesterday with Brooklyn, she asked me questions and recommended me products for my skin concerns and tried them out on me. We had great conversation, she asked me about my life, ugh she was so awesome.
March 2024
Excellent service great products . staff knowledgeable
March 2024
The most amazing customer service from Brooklyn and Wendy, I was completely amazed by how knowledgeable about the products and took their time to really spoil each customer. Thank you!