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January 2026 by Tracey Swinimer
Couldn't find anything in partner's size
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December 2025 by Marilyn Jeffrey
Good staff good prices
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November 2025 by Cheryl McKelvey
Checked website for Mark's Penhorn store for shoes, found they had 3 types of Skechers for women, they had my size in stock in the shoes I wanted.
Drove to the Penhorn mall, parked.
No shoes. Photos attached. Website says they are in stock.
This is why I order from Amazon. I want to support Canadian and Marks but looking at the website, confirming the nearest store had what I wanted in stock, driving to the store.
And looking for the item for 30 minutes.
Complete waste of my time.
NOT IN STOCK.
Not a single pair of the shoes that the website states are in stock.
Won't be back. My time is worth more than this.
Clearly if your store expects people to buy local, you need to ensure that the website for a particular outlet is an accurate reflection of the in-store stock. I can't stand Jeff Bezos, but
come on. This is all uphill, shopping at Marks.
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January 2025 by Hannah Gwendolyn
Absolutely amazing customer service from Jacob!!
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January 2025 by Wendy Marshall
Useless employees. Tried to return online order within past month. Would not offer a solution and left me hanging.
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August 2024 by Mehtab Heir
I recently had the pleasure of being assisted by Karan in my search for the best safety shoes. Karan was extremely knowledgeable, patient, and attentive to my needs. He took the time to understand my requirements and provided excellent recommendations. I highly recommend Karan to anyone in need of safety shoes or any other assistance. Thank you, Karan, for your outstanding help!
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July 2024 by Wesley Lachance
Good staff
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November 2023 by Rowan Henkelmann
Very busy and slow service.
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November 2023 by Gwen Corkum
We just went in to check if they carried size 14 in men's shoes. Staff was polite and useful.
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September 2023 by Ryan Roga
It always feels under staffed. The hours of operation were not what was posted online. If you own a business, one of the most basic things you can do is update your public information if you decide to change your hours. I can only assume the change in hours is to combat the staff shortages.Word of advice, Mark's. If you raise your wage, they will come.
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July 2023 by Wayne Hillier
No selection and staff are very rude to customers and not trained in dealing with corporate accounts
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July 2023 by Marissa White
Had great help finding steel toe boots for my summer job!!
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June 2023 by Carly Ronahan
Had the worse experience today with management while exchanging boots. I didn’t grab her name but she had purple hair in a bun. While exchanging the boots she choose to lecture me and my partner in a very rude and disrespectful way. Furthermore, she was disrespectfully yelling and talking down to the poor cashier that was only trying to help us. This women shouldn’t be a manager if she chooses to treat people the way she treated us.
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May 2023 by elizabeth bishop
young man working the floor very friendly. all kinds of knowledge and information on footageinsoles etc. great service. ??? counter/cashierperson guy meh
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May 2023 by Simon Lucas
Went early morning and was quiet. Good selection of work attire
