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December 2023 by Arienna Fakkeldy
i'm so happy shopping from this place great service and amazingly healthy hamsters and other animals and thanks so much for making sure that the animas get attention before selling them it makes it so much easier to get the hamsters to trust whoever buys then so please don't stop making sure they are ok with people I will definitely be continuing come to this pet smart for any hamsters or supplies I get for my animals
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December 2023 by Selina Pottle
I get crickets for my gecko and frogs here. The staff are always welcoming and helpful, and the store is bright, clean, and organized well!
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November 2023 by Stephanie O
While I would recommend PetSmart for dog training, i cant recommend this location. The trainer in Dartmouth convinced me to pay extra for the advanced class for my puppy and then my oldest dog passed away and I needed to put the class on hold to grieve. She told me she would send me future class dates and never did. I called the store back and the manager told me it had been too long and I could not receive my money back. I asked if they could please send me the class dates for the class. The trainer did not send the class dates and did not tell me of the time frame. I'm appalled that this is the way it was handled.
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November 2023 by Steve
Petsmart is, in my opinion, thee, Pet store of all Pet stores. The dog grooming is awesome, my doggie girl always looks her best. Fantastic supply of the best products for your pets.Steve G.
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October 2023 by Cheryl MacDonald
Prompt reply to get appointment, location is easy access for wheelchairs, lots of free parking, and store is clean and well kept. Staff are very pleasant and professional as they groomed my YORKIE LILEE, one year old. I am very satisfied with this location and will book again when a grooming is necessary.
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September 2023 by Shantel Peters
We go in to get bugs for our bearded dragon. Often half of the bugs in the container are dead before we even get home .The service is not always that great. The staff needs to work more on their customer service skills
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August 2023 by Kateryna M.
Never bring your dog to their groomers! We are new here and decided to bring a dog to Pet smart groomers. It took more than 3 hours for Maltese, plus all fur was different length. But the worst that they scratch my dog all over his body! Now he is scared of groomers and we still waiting until all those scratches will get better.I wish I will have enough power to close them or at least to fire with references the guy who actually groomed my dog.
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August 2023 by Dorothy Bailey
The store is very clean and bright. The staff was very helpful helping us find what we needed. The prices in my opinion were pretty high, haven't bought pet toys for a long time so I guess everything is up in prices.
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July 2023 by El Chapo
very recently purchased a pair of clown plecos from here, the person who helped me buy them was incredibly helpful & friendly. the fish themselves are very healthy and are continuing to do very well in my tank.
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June 2023 by L X
Was really put off by the fish unattendant who was cuddling with her boyfriend during work hours around customers with children. We had a lot of questions about becoming fish owners and I regret spending the 80$ here, because the service wasnt great. I went to Atlantic Aquarium supplies after this and had such a great experience. Also one of the items was on sale and it didnt register that on the reciept :( we bought the fish food specifically because it was on sale for 4.99 but it cost us 8.99 instead. Overall horrible experience unfortunately
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June 2023 by Mathilde Lightwood
Lovely people who helped us find a collapsible bowl for our dog and had lots of choices for dog toys of all sizes and materials and durability.
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June 2023 by Sarah Bolivar
I took my dog (cavalier King Charles spaniel) for a bath/brush/demat with Mariah L and she did an excellent job. After spending a couple weeks in the country my pup’s coat needed some extra attention/dematting. Mariah did a thorough job while retaining as much fur as possible- as a result it’s barely noticeable, if at all, that any fur was removed, which I really appreciated. I will definitely come back to see Mariah the next time my dog needs grooming.
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June 2023 by Shane Anderson
Large selection, clean store always find what i need staff very helpful
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May 2023 by Cynthia Ventura Asencios
Brought my dog pet for her grooming appointment, had to take a taxi to bring her because I don't have a car, and right at the door the lady from the grooming area tells me that I needed to bring her rabies documents... NOBODY MENTIONED THAT I NEEDED TO BRING HER PAPERS when I called and booked an appointment. She told me she could book for another weekday, but that's not the point. Now, I have to spend another 20$ to go back home, with my poor pooch and myself disappointed after this total waste of time. Now I know where NOT to come for pet stuffs/grooming services.
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April 2023 by Maxim Bublovskiy
Absolutely great! Very professional, attentive and caring staff. They would go an extra mile with a smile to satisfy a two or four legged customer. We love this store! ????♂️
