U-Haul Moving & Storage of Dartmouth offers truck rentals, trailers, and hitch installations. The staff are frequently described as friendly, helpful, courteous, professional, efficient, and polite, providing amazing customer service. Check-in and check-out processes are noted as very efficient, surprisingly fast, and quick, even when busy. The rental trucks are reported to be super clean, and the price is considered economical. The on-site mechanics do a solid job on installations. However, there are significant communication issues with appointment management. Multiple customers report appointment times being changed without any prior notice, not via phone call or message, which can completely disrupt schedules. This lack of communication is a noted area for improvement, as a simple notification would make all the difference. Despite this, the excellent staff and service encourage customers to return and recommend the location.
Third time I come here to rent a truck, always smooth service
November 2025
Great service at very affordable price. Overall experience was good.
October 2025
Everything was very smooth… Staff are very professional and helpful… This is my third or fourth rental in the past few weeks and I will continue at this location for sure
