Staples provides a wide range of office products, technology, furniture, and Copy & Print services. The store is noted for being pretty damn big with an abundant variety of products available on the shelf or on demo, allowing customers to browse in a friendly atmosphere without sales pressure. The Copy & Print department receives particular praise for service that is above and beyond any expectation. Customers report really good experiences where staff are patient, helpful, pleasant, and quick to assist with urgent or important projects, from printing documents and artwork to helping with framing. The staff are described as very meticulous, smart, and definitely on the ball, taking time to answer lots of questions without seeming bothered. This service results in customers leaving with their projects completed exactly as hoped at a reasonable price, often exceeding expectations. The overall experience is marked by great customer service from friendly staff who know how business is done.
