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October 2024 by Helen Browne
Gabby was very helpful and friendly.
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July 2024 by arron rogers
Just had the worst service I’ve ever delt with from a lady named gabbi. Ignored everything I said and when I pointed out the better price I found my self when she couldn’t she tried selling me the more expensive plan despite me already saying no, then she shrugs and said okay I guess we can do that one and rolls her eyes, then as we’re talking she stops me and says “you’re gunna have to wait a few minutes I have to go throw up” insanely unprofessional, then before I finalize I ask about the data and make sure I have Canada and USA plan and she says “ugh I’m gunna have to start all over to tell you” to which I respond that I’m sorry but she should have told me all my contract information before going to far along. And she signs and says okay I guess I’ll start all over.. insanely unprofessional I just walked away when I was ready to buy the newest iPhone. Will be finding a new company
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June 2024 by Robert Vint
Telus Mic Mac Mall, went in to upgrade and review plans. Gabby was most helpful person I ever dealt with in 30 years of owning cell phones.
Thank you Gabby
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December 2023 by ebby
Knowledgeable staff able to help me with my account changes. Friendly environment even over busy Black Friday!
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November 2023 by Gerald Bangay
It would be good practice for the employees to verify the address before setting up accounts.I will not be going with Telus after the get really bad experience of spending 4 hours in the store just to set up and cancel an account in two days.
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October 2023 by Izhaan
Very helpful staff, got my phone fixed within 45 minutes! Make sure you drop by to get your phone fixed immediately.
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September 2023 by Taylor Shields
Stephen was such a great help today. Telus sucks but Stephen rocks! He is the reason I didn't just cancel my plan and leave Telus. Thank you for coming through & helping me. Great customer service, he deserves a raise.. Seriously. Maybe I'll hire him myself.
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April 2023 by Steven McDonald
Jordan was a great help when I was in upgrading my phone.
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July 2022 by Nithin G
Went into store to inquire about new plan but the staff was very rude and give a brochure, customer service was really bad.
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May 2022 by Alex Marshall
Jordan (I believe was his name) was very helpful today getting me upgraded to a new phone. Appreciate it !
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March 2022 by Deborah Riles
Went into store to inquire about new phones and didn't get the service and told to call the 1-800.
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February 2022 by S Dunn
My father is with Telus. The fact that this operation wants a $50 fee on top of the purchase of a phone to connect it to the network is disgusting. Money grab and the reason why government needs to step in the deal with these monopolys.
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February 2022 by janine benoit
Sean P. at Telus MicMac was outstanding! He was pleasant, patient and provided excellent customer service. I appreciate the time he took to help and highly recomend him. Sean you are a star!
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March 2021 by Angela MacLeod
Great customer service. Was able to easily switch out my old phone for the new one. Love it!
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March 2021 by Gary Fahie
awesome experience . cant say enough great stuff about all the help from Khole. thanks guys
