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October 2024 by Bella Croft
I went in to get some early Christmas shopping done for my relatives, who like this store a lot. However, when I went in to look for some clothes I asked a worker there for some help and she ended up rolling her eyes at me and sighing. She took me to the teen section and I asked her if she had any recommendations for what a 14 year old would like. She told me that she was in high school and she didn't know what 14 year olds like. She was pretty short and young looking, with a buzz cut, so I assumed she was young but I apologized and they began getting upset at me saying I was a terrible person for assuming they were a young kid. She was horribly rude to me and I will no longer be supporting West 49.
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July 2024 by Kblaster 13
Great staff
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June 2023 by B B
The prices here are great
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June 2023 by Tara Sidebottom
Awsome store and the people who work there are awsome as well.
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November 2022 by Michael riedel
Quite a choice and style.
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November 2022 by Mickey Opalka
Awesome selection of cool styles with amazing sales
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May 2022 by Michael Opalka
Awesome selection of cool styles with amazing sales
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December 2021 by Chloe Lanely
Always love the hoodies here and the staff are super helpful! The tall guy with an accent is always there really good person, my friend and I sometimes go in just to talk with him too. Always getting good deals!
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December 2021 by Nichole Vincent
My son's favorite store. Love the location, so much brighter.
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December 2021 by T C
Poor customer service. Nobody greeted us when we walked in even though three men were just standing around at the front of the store gossiping. One of their sales associates was bawling their eyes out folding clothes at the back of the store and nobody was addressing it. Regardless of the situation, I find it extremely unprofessional to just let one of your employees who's obviously having a bad day stand there and cry during their shift. My mother and I both left crying and I will absolutely never give any money to this company.
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January 2021 by Nanine Murray
Best store ever for shopping when you have teens boys! The staff here always hook us up and they know exactly what we want when we come in. It doesn't feel like other shopping experiences and we always enjoy shopping at this store It's always a fun experience and the prices just can't be beat!
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January 2021 by Mohammed Jihad Deen
This store use to have sick clothes they changed their dynamic and completely alienated alot of people who have shop with them since they were in penhorn i am from here my whole life and this really disappointed me .sad to read all the comments about the staff going down hill so bad
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November 2020 by Nanine Reid
Best store ever for shopping when you have teens boys! The staff here always hook us up and they know exactly what we want when we come in. It doesn't feel like other shopping experiences and we always enjoy shopping at this store It's always a fun experience and the prices just can't be beat!
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November 2020 by Colleen Baker
Bought some items that i thought my daughter might like but she ended up not liking them and i wanted to return them. I was told they dont give refunds just exchange or store credit!?? What kind of business is this!? I would give no stars if i could!
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November 2020 by Ceeki Ainz
whenever i go here to shop, their staff are either standing around or even sitting down...they don't even bother greeting you, they just stare you down without any acknowledgement. Needless to say, will never come back.