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April 2024 by Len Owens
Good service and selection
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February 2024 by kg 222
Great staff! My pups love going - even for nail trimming! Heather is fantastic with them.
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December 2023 by Bill Wyatt
Staff is so helpful! Alway a very
Freindly staff.
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December 2023 by Dale Comeau
I’ve used the dog wash stations and they are kept nice and clean and on a recent purchase, the item was defective, and the return process could not have been simpler. Highly recommend the store and the management.
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July 2023 by Corinne Nova Scotia
The store has a great selection of healthy dog food & treats. My dogs do best with a small sized kibble with 20% protein and their favourite is always in stock. The staff is friendly and knowledgeable
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July 2023 by Trent Vantassel
This is the worst pet store I have ever been to. Last year I owned a hedgehog and went to this store for food which they never seemed to have. Now I have snakes and I have the same issue. Not once since I have had these new pets have pet valu in digby had rats for them to eat. Not to mention that I went in today and they didn’t even have a heat lamp light for my snake. Without that they would be in a lot of trouble so I guess I now need to drive an hr tonight to Yarmouth to get something that digby should have. Last but not least the customer service is awful. They are never helpful and there is one employee there that is just straight up rude. My ten year old son asked me why she rolled her eyes at him. Lack of products and mean employees make this store 1/10 for me. I wish I didn’t have to go here ever again but driving an hr to Yarmouth and an hr back for a light bulb isn’t very practical. Straight up not impressed pet valu digby
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June 2023 by Scott Kerr
Terrible experience - I drove 40 minutes each way from Annapolis Royal to pick up dog food that I had been told would be “set aside in the back with my name on it.” When I arrived I was served by a teenaged employee who looked in the back and various places around the store and said “it’s not here and has probably been sold.” She was not particularly interested in looking for my order nor in apologizing for the mixup which was solely their responsibility. upon checking out I said “do you understand how frustrating it is to drive 40 minutes each way only to find that our order is not here?” She hesitated as though she didn’t know what to say, smirked, and said “yes, have a nice day” as though she was making light of my situation. No apology, not dog food, just a waste of time and an unpleasant experience. I won’t shop here again.
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May 2023 by Lynn Belliveau
Great service and always has what I need!
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February 2023 by Tracey Guest
Great price on dog treats and dog sweaters
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January 2023 by Zack Aeichele
Heather the groomer is great! Staff is very helpful ?
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January 2023 by Linda Breakspear
The two employees working were excellent. Took time and helped us find the right harness fore our 2 pups. They were very helpful and friendly. Thank you girls.
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August 2022 by Rob Burke
Great staff,the groomer was so nice to our dog. Highly recommended this store
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August 2022 by Dave Schickler
Very friendly staff!Great Service!
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May 2022 by Heather Cartwright
It was awesome ???? we were able to bath our dog it was great, they supplied the shampoo,towels, blow dryer.Then he saw Heather to get his nails done.The staff were very friendly and helpful, we had no problem we can not wait to bring him back.
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March 2022 by Bearded Kitty
Friendly, knowledgeable service. Decent in-store inventory
