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“I'm going to give an odd review. 5 star. I'm a local. This place has great staff. Often local kids getting started and looking for a part time job. But the staff is so nice and helpful. Pharmacists especially are kind and always helpful. The reason I say this review is odd is that I do have an issue with the accuracy of the actual medications filled. The amount of times we get someone else's meds or wrong meds makes me shudder. Because these are mistakes we can pick up when we read the label. But we have had other people's meds. Or meds from a long time ago that we haven't taken in years or doses and directions not what the doctor told us. So as a young person I catch the mistakes but I wonder about older people. Or someone who doesn't pay attention as well. So this is a stellar store with amazing people working. But 99 percent accuracy with 1000 prescriptions means 10 people get bad prescriptions and could be fatal.”
“Waverley Pharmacy has the most helpful, knowledgeable and friendly pharmacists. In fact we drive by more convenient pharmacies, because we feel valued as customers. I would recommend this pharmacy, if you are tired of dealing with the more corporate type pharmacies.”
“The pharmacists are so knowledgeable and helpful and the service is so convenient and a real lifesaver for Covid vulnerable/ immunocompromised folks who need to avoid unnecessary trips to crowded indoor spaces. Thank you for providing a safe accessible service for disabled Canadians!”
“This is one of the best managed pharmacies I have ever used, the staff are professional, polite and competent, I would recommend this business without reservation”
“Dr.Kapilan has been our doctor for over 17 years and I have always felt that our family receives excellent care with her and we are very pleased with this doctors office.”
“I would like to thank the exceptional pharmacy staff for going above and beyond in their service today, May 8/23. The girls are absolutely fantastic. I cannot thank them enough.”
“Such wonderful caring Pharmacists . I visited the primary care clinic for a strep throat assessment and was treated with a lot of empathy during the entire visit . Carolyn was caring , informative and explained the process to me ,she also recommended treatment options. We are so lucky to have this service in the HRM.”
“Great location, lots of parking and every service you might want. It has a post office inside as well. If you need a last minute gift, they have those too. Of course the medical clinic is right next door so prescriptions are super convenient. This pharmacy is ideal for the neighbourhood.”
“I switched from another local pharmacy two years ago and am so glad that I did. I love the service they provide and the staff are so friendly and welcoming. Brigit herself goes out of the way to make sure that all of your needs are met. Extra care when you need it and always with a smile, even behind those COVID masks. Thank you.”
“Dropped into store with t-minus five minutes to close. Thought I would be walking on egg shells, but staff were great. The cashier was professional and very competent. Thanks for the good service.”
“I LOVE this pharmacy. All the staff are friendly, and the pharmacists are super helpful. Also, if there's something you want and they don't have it, ask Jackie and she'll order it. Don't go to Shopper's when you can support this great local drug store.????”
“I've used these guys for awhile now and haven't had a problem. The one pharmacist actually called my doc to confirm the changes he suggested to my son's meds that would make it easier for him to get his doses on time. Sometimes they seem a little understaffed and, no, during covid they aren't accepting old drugs for disposal but that's a head office covid procedure so it is what it is.”
“Attended their medical centre for a COVID vaccination. Well-run, very efficient and pleasant people. Witnessed them deal with 5 years old through seniors with equal kindness and efficiency. Have not used their pharmacy.”
“Paula and her team of pharmacists were very helpful. My insurance was giving me a slight issue and her team worked to make sure I could get my prescription on time with no interruptions.”
“Small and intimate, they care about all of their customers and take the time to get to know them. I have moved around enough to unfortunately been a customer to several different pharmacies and I’ve never had such wonderful care and service anywhere else.”
“Just wanted to do a shout out to the pharmacist who waited on me today! It was so much easier than the walk-in clinic. Glad there are a few other options when you need something quick and you no longer have a family doctor due to retirement. Thanks so much, it is greatly appreciated!”
“A couple of hiccups at the start, but it all worked out very well. Impressed with extensive evaluation and follow up. Very grateful that we found this Nurse Practitioner.”
“I’ve been going to this location for over 10 years. I have not once had a bad experience. The staff is always so kind and helpful, the store is clean and organized, and the pharmacist team is amazing. I go out of my way to come here because I enjoy this particular location so much. Thank you to your team and management for years of amazing service.”
“I often go to Lawton's because they have a great staff and a full range of home care items that you cannot find in some other drugstores.The pharmacists are very friendly and knowledgeable. You can get scene points there and I also have a Lawton's card which gives you a further discount.”
“Professional, kind and knowledgeable staff. Yesterday when I picked up my prescription, the pharmacist asked me how I was finding my medication, if it was helpful, appetite changes, etc. The interaction was very genuine. She made my day!”
“I found the Pharmacy staff to be knowledgeable and friendly. That in itself makes it worth choosing as your pharmacy. While true the store is small and therefore has a limited selection of products to purchase, it provides an important service in an area of town that requires it.”
“It's a Shopper's. Same as they all are. Staff is friendly, though there doesn't seem to be many people working there.Pharmacist is courteous and is good at speaking in layman's terms.”
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“Even though I moved downtown I still go to fall river for my prescriptions because their customer service is truly unmatched. They are always so nice, they respect your privacy, and will go above and beyond to meet your needs!”