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October 2025 by Maggie McNeil
All of my interactions with any part of the dealership have always been wonderful. The staff go way above and beyond!
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September 2025 by Tyler Hilchie
Very poor of business cant fix problem of trailer dot buy from them
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August 2025 by Josh Little
Sarah Harris and the Pothier team! Thank you so much for your help and guidance. Such a great team and more than willing to go the extra mile.
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August 2025 by Kim S
Great, fast service! Zero complaints! Renee was fantastic. Great customer service from the whole team! Thank you for everything.
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August 2025 by bailey596
We had a great experience dealing with Pothier on the purchase of our 2025 Jeep Willys. Brett was absolutely great to deal with. From the 1st phone call to inquire to the pick up everything was smooth and no run around. Quick and easy. Great deal and a fair trade value. He even met us half way as we are from out of province. This was our 1st purchase from Pothier, but it won't be our last.
Thanks again,
Lisa&Ryan
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July 2025 by Justin Taylor
When other dealerships in the province were dragging their heels in making a sale... Tim and Jamie had me walking away in a brand new Ram Rebel in hours!
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July 2025 by Owen Woodward
Hellcat v8 and charger
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June 2025 by Geoff Myra
Fantastic service from all departments.
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May 2025 by Colin Bell
I don't often leave google reviews, but the folks at Pothier's deserve credit for the way they do business. It's well worth traveling outside HRM to deal with Pothier's, whether it's sales or service. I've never been up-sold on unnecessary items, have always been treated with respect, and my vehicle is returned in the same clean condition is was dropped off in. Kudos to the ladies and gents here for making sure customers are treated properly, in a world where most dealerships feel as though they're doing you a favor by letting you walk through their doors.
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May 2025 by Tanya L
Let’s talk about my 2021 Jeep Wrangler and Pothier Motors Chrysler Dodge Jeep Ram Fiat here in Windsor Nova Scotia.
I bought my Jeep in April of 2022, it had 1k km on it when I drove it off the lot. Fast forward to my first oil change at 15k and my reporting paint issues I noticed on the vehicle that could not possibly be from wear and tear. At 15k km the vehicle was covered in surface scratches and the paint was wearing off the hatch door, despite never seeing anything but touchless wash. I consistenyl brought these issues up at every oil change and service call on the vehicle and was assured by staff before the warranty was up, they would address them, I noted what I reported on my service records. This went on for two years and when it was time to address these issues as the warranty was almost up; more issues were noted at this time by the sevice department, including bubbling around the hood of the jeep.
Then I was told the issues were not all covered and there are many. At this time I was not aware that there were several class action lawsuits in the US due to paint erosion, bubbling and premature rusting on Jeep Wranglers for the model years 2018-2021. Which I sorted because I went looking, thinking I can’t be alone. And I was not alone. There have been warranty extensions, continuous issues with paint corrosion on the model years listed as well as various other legal challenges regarding the paint on these vehicles and a refusal by Chrysler to do a recall.
I tried to work with Pothier and Chrysler for several months and they did agree to warranty part of the issue. I requested in writing what was covered and what wasn’t as in order to join a class action lawsuit to have the rest of the issues repaired, I had to show the dealership / Chrysler had declined parts of the repairs. I was then ghosted.
Today I went for an oil change and asked to talk about the paint issues that are now getting worse. The service manager Pino was there when I checked my vehicle in and I said to him I’m still waiting for something in writing as to what’s covered. To which he responded quite condescendingly I told you you mentioned a lawyer so you’re not getting anything from us. He never told me this and went on to state that the dealership Manager, Chad, made that call, I could deal with my lawyer. To be clear I don’t have a lawyer, I was trying to join a class action lawsuit to get all of the needed repairs done.
I spoke with the manager Chad today, my hands shaking as I was so upset at how I was spoken to, who informed me that I declined the repairs due to outside influence and they would not be able to help me. This is simply not true, I did say the repairs covered were not adequate given this is a well known issue. There was no apology for how I was spoken to, there was no acknowledgement of a long term paint failure, he in fact stated he was not aware of any class action lawsuits involving the paint on these vehicles. Apparently the moment I brought up lawyers, that gave them the ground to brush me off, oh an I was rude after their staff misrepresented the issue for two years. And brush me off they did, today I was told they will not paint the vehicle, they will not honor the repairs they already approved and I was told take my jeep to another dealership that may be able to help. I took my vehicle and left without an oil change as I will not put one more cent into Pothier.
This dealership mislead me for two years, my advice to you is to shop elsewhere.
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July 2024 by Tommy Cameron
Lucas made ordering my new ram quick and efficient. Will buy again from him
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July 2024 by Christopher Mccarthy
The biggest cons in hants county!! Will suck every penny they can get without caring about the consumer! STAY AWAY
Not the same pothier motors it once was
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July 2024 by B Ricardo
Was driving by Pothiers last Friday and had their salesperson Tim cut me off in traffic, during the heavy rain storm. He was transitioning from their main lot to their secondary lot across the street, towing a long trailer. I had my wife and 7 month old in the back. I pulled in and he immediately approached our vehicle and was screaming and swearing at us. This occurred on Pothiers property and Tim was wearing a company shirt with his name on the front. Tim seems to think that he can operate with impunity and after reading the responses from the owners on some of these reviews, I see where that mental model comes from. Unwilling to take responsibility and own their mistakes. Just because you've been in business for 60 years doesn't mean your conduct is unimpeachable or appropriate. We won't be buying anymore trucks from these folks.
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June 2024 by Matthew Jarvis
Lucas was fantastic with accommodating my unpredictable work schedule. 90% of the deal was over the phone and he made it as smooth as possible. First dealership experience and I couldn’t be happier!
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June 2024 by Wayne Hiltz
Lucas and Jamie were great to deal with.
