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December 2023 by Fallon Joe
Got a front caliber done on my drivers side along with a brake inspection by Sydney Mazda. A week later my brake light turned on so I immediately took my vehicle in the next morning driving for my life thanks to my emergency brake! Turns out my brake fluid was gushing out the front where my caliber was done but they still fixed it for me & I won’t find out until next week if I’m paying for the service or what because the power was out at their location so they couldn’t do any paperwork. Very odd situation and I’m hoping it doesn’t cost me an arm and a leg because it’s Christmas weekend.
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September 2023 by panwar nitin
I would recommend this place for students and first time car buyers in Canada. Their staff is very polite and helpful in fulfilling the requirements of your vehicle.
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August 2023 by Lisa Johnson
People here are real. N not fakes like a lot of car dealers in Sydney. Friendly and kind. You are treated as an equal. Yayyyyy! PROPS to MAZDA. And my baby (my mazda) is a beast.
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August 2023 by The Cromwell Brothers
Excellent service @ parts depth.
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July 2023 by Matthew “Two Cents Change” Daye
Do not buy from these guys, and if you made the mistake of doing so, go elsewhere for your service. They lie about what needs to be done if the parts under warranty so they don't end up on the hook for it, and they massively overcharge. I was told a service from them would be over a thousand dollars plus labor when it could be done elsewhere for $75 plus labor. They are the living embodiment of every 'used car dealership' trope you've ever heard.
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May 2023 by Alex Doyle
If I could give this dealership 0 stars I would! I bought a traded in 2019 Mazda CX-5 about two years ago and I have had nothing but issues with it since. Starting with the sales person who sold it to me failed to mention the crack in the windshield and also sold me the car with a remote start but failed to mention it was a 3rd party install by the previous owners. I only found out when it wouldn't work and they refused to help me due to it being 3rd party. I had also taken my car in for a recall and to check on a leak from my car, the leak ended up being bad and I was given a two week estimate with no car and no loaner provided when I live an hour and a half from the dealership. The only offer they gave me was to have my car detained and when I went to pick it up they didn't even do that. They failed to metion it wasn't done and just hoped I had forgotten about it. I will never buy from this dealership again.
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February 2023 by Karen Gillis
called for an oil change and tire rotation. told me to drop the car off at lunch and they would get it done. Excellent service by all staff, friendly and helpful. dropped my car off at lunch and when I went on my next break it was ready to go. great price for their services.Thanks So Much
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February 2023 by Noble Salvage
Typical dealership. Typical salesmen. Tell you what you want to hear. No money to be made etc. If they negotiate their MSRP, which they can, also no money to be made. "That's the honest truth, what do we have to gain by lying to customers?" Lol
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February 2023 by Jarrett Martin
Great team here and very knowledgeable! My mazda always leaves happy
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February 2023 by Dalton Leblanc
Nice people got my part in 2 days with low cost
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January 2023 by Kylene MacKillop
Have been nothing short of impressed with the service team esp Rob MacPherson!!! A serious vehicle maintenaince alert was received, had me in in 15 mins with a dx. Part ordered and replaced in less than 2 business days. Even fixed my wonky key fob. Felt good to get great service!!!
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October 2022 by Steve Fortch
As always excellent service.
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September 2022 by Susan Craig
Being out of province, this dealership service dept completed an oil change and we were in and out in less than an hour.
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September 2022 by James H.
At the end of August 2022 I was rather desperate for a new car. I checked the website for Sydney Mazda and noted that it listed 7 new vehicles on the lot, available and for sale. When I called the dealership the salesperson was amused. They stated they had no new vehicles available and would not for some time. I am uncertain why a business cannot keep a website updated. It's 2022, the internet has been around for more than 20 years. Is there some sort of sinister reason they are showing vehicles available? As I write this review the website has 13 new vehicles available, but when I drove past today it didn't appear that any new vehicles were available.
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August 2022 by Jeff Steele
So I called 3 weeks ago spoke to a tech for over 20 min, he said he was going to order me a new key and that I’ve have to tow my car to their shop. He said it would take about a week to get the key in. I work way up North so before I went to work , I called and asked if everything was good , the answer was yes . I get home call them say I’m getting the car towed in they say okay I will take about 1.5 h to go the work , get the car towed - I go to the shop 3 h later and get hollered at and called a liar by the tech mechanic and a manager saying I didn’t call they don’t know why my car was here and ask me to leave … strangest experience and rudest experience ever .. I will ever go to that place again - they have to be the rudest place ever
