“Liz and Ethan for the win! From the initial greeting, the road test with Ethan, scheduled Uber service and an earlier pickup time for my vehicle because Liz remembered I was off that day at 3. These two employees offered customer service not experienced every day and it was much appreciated. I have worked in the hospitality industry for 30 yrs and understand how to deliver a great experience, not always about the product you receive but how it’s given. Your managers should be proud to have you on the team, keep up the great work! Andrew McIntosh”
“Friendly and accommodating garage. Put me on a waitlist during a busy month and got me in within a week of calling the shop for an appointment and had the car back within 48 hours”
“Mike was great at explaining what needed to be replaced, got my vehicle back quicker than I anticipated. Shout out to the service manager who looked after my tire so I could make my golf game. Great job”
“I had a great experience here! I brought my car in for an MVI and some repairs, and everything was completed smoothly. They were honest, professional, and offered very affordable prices. It’s hard to find an auto shop you can trust, and I’ll definitely be back. Highly recommend!”
“Maaco is a top notch auto repair shop and are very conscious about the quality of their work. They make your vehicle look brand new again. Darrell ( franchised operator ) is a straight shooter, tells it like it is and follows through on getting your vehicle repaired and back on the road just like new. The shop vacuums your vehicle when finished, wipes down the dash and doors, then washes the entire outside before they give the car back to you.Their paint job looks just like it came from the factory. Superior service and Top notch Quality work on your vehicle is the reason they have repeat customers and acquire new ones at this location in Bayers Lake. Very highly recommend this Maaco location.”
“There is nowhere else in the city I trust more than Revolution Auto with my vehicle. I have been taking my car here for a few years now and will continue to do so. They are kind and do not try to take advantage of women or people who don’t understand or know a lot about vehicles. They are very thorough and know their stuff. They have never told me that I need extra unnecessary things which has sadly happened to me in the past with other places. So if you are in the market for a trustworthy and honest shop for your vehicle needs I highly recommend Revolution Auto!”
“I recently moved to Halifax from Moncton, and my first major car issue here was a stubborn wheel alignment problem on my RAV4 along with a passenger side brake issue. A well known tire alignment shop in city had earlier given me an over inflated estimate, especially for the back‑right wheel alignment that was slightly off. Tom’s team handled everything with skill, honesty, and real mechanical expertise. They fixed both issues without pushing unnecessary replacements and kept the entire repair within a very reasonable budget. Their experience shows in the way they diagnose, explain, and resolve problems without any upselling or confusion. If you’re in Halifax and need reliable work done on your car or truck, Tom McDonnel’s Service Center is absolutely the go‑to place. Highly recommended for anyone who values trustworthy service, fair pricing, and genuine mechanical know‑how.”
“I brought my Honda Civic in for a tire change and had an excellent experience. The front-desk representative, Eastman, was outstanding. He assisted me with everything I needed, found me a great deal on tires, and took the time to answer all of my questions clearly and professionally. It has been a long time since I’ve had such a positive experience at a tire shop, which made me eager to share this feedback. From start to finish, the service was smooth, honest, and stress-free. I strongly recommend recognizing Eastman’s performance. Employees like him make a real difference, and management would benefit from hiring more staff with his level of professionalism and customer care ?”
“I recently purchased an Acura MDX from Riley Langford at Atlantic Acura, and the entire experience was excellent. Riley was pleasant, professional, and extremely knowledgeable throughout the process. She took the time to answer all of my questions, made sure I was comfortable with my decision, and provided outstanding customer service from start to finish. Buying a vehicle can sometimes feel overwhelming, but Riley made the experience easy, enjoyable, and stress-free. Her product knowledge and genuine commitment to helping her customers really stood out. If you’re in the market for a new or used vehicle, I highly recommend reaching out to Riley Langford at Atlantic Acura. You’ll be in great hands.”
“I have been taking my Toyota Rav4 to 280 Horseshoe Lake for more than five years. I have always been given an honest assessment of what is wrong. Repairs are quick and reasonably priced. They should be renamed Fantastic Tire instead of OK Tire!!”
“I recently purchased a 2026 Tucson Night Edition from Andrea at Steele Hyundai and had a phenomenal experience with her and the entire team. From the start, Andrea addressed all my needs and ensured I was happy with my vehicle selection. She was very knowledgeable, kind, and excited for me to upgrade my ride. Both the new car managers, Whab and Elliot, went above and beyond to make things perfect, in addition to Maggie in finance too. I would not only highly recommend Andrea at Hyundai, but the entire team if you value customer experience. Thank you again Steele Hyundai!”
“I was driving from Portuguese Cove when I started hearing a loud commotion of hissing sounds, not from hoses, but from an animal! The sounds were coming from the engine compartment right in front of the driver's side. I wanted to pull over, but thought there's no way I'm opening the hood! Lol! The first auto place I saw was Rand Auto. I went in and said, I'll give you $20 if you look under my hood. The fellow said no need for the $20. He lifted the hood and we could both smell wild animal odor. The fellow (sorry I didn't ask his name) did a thorough search and assured me that what ever it was it must have jumped ship when I stopped. He noticed my engine sounded a little noisy, so he offered to check the oil and he topped it up for me. Again, he refused to take any payment. I so appreciated his kindness and extra care in searching for the critter, re-assuring me, and making sure I had enough oil. Thank you good Samaritan at Rand Auto!”
“Just had wheel bearing assembly replaced in BMW. Knowledgable and very quick service time very affordable, Chris was great with customer service as well....We are Big Fans of this service center”
“Needed quick service late on a Friday to install new car battery. Was expecting service Saturday and were happy to squeeze me in. Grateful. Prompt , quick service .”
“We've been taking our vehicles to this location of Speedy since we moved to the area in 2021 and have always received incredible service. During my most recent visit, I had to wait longer than anticipated due to circumstances beyond their control. The delay was most certainly not their fault and I wasn't upset, but Brittany and the mechanics went above and beyond to rectify the situation, and I'm very impressed and grateful. We would recommend this location to anyone who wants quality, trustworthy service on their vehicle!”
“Best car service in Halifax. I took my Tucson in today because of a brake noise, and instead of just telling me what was wrong, they walked me through it and let me see the issue for myself. The axle ring was broken, so they replaced the axle. Everything was explained clearly up front, no surprises on the bill. Really appreciated the transparency.”
“We stopped in a hurry with an unexpected car issue, being out of town. Master Auto took us in immediately and went above and beyond diagnosing our issue and sending us on the way. Great group of professionals, extremely nice people!”
“Someone backed into my driver’s door which caused damage and the first reaction was … “ugh” now I have to navigate insurance and getting it fixed. I was recommended Assured Automotive from a friend of mine in the car business. I had no idea how easy this “ugh” was going to be. My insurance company contacted Assured Automotive with the details and Assured reached out to me to set up the appointment. The staff at Assured walked me through the process and they organized everything for me with insurance! When I dropped off my vehicle for repairs, the rental car was right there for me. A couple of signatures and I was on my way. Great communication while they did the repairs keeping me up to date on the status of my repair. I picked up my vehicle, and you would never know that the driver’s door is 9 years younger than the other three doors! The paint matched up perfectly. I highly recommend Assured for all your “ugh” vehicle moments.”
“I had a great experience working with my Mercedes-Benz sales advisor Daven. From start to finish, He is incredibly patient, professional, and knowledgeable about every detail of the vehicle. He took the time to answer all of my questions thoroughly and never made me feel pressured during the process. What impressed me the most were his attention to detail and deep understanding of the cars, features, and options available. He made the entire buying experience smooth, comfortable, and enjoyable. Highly recommend to anyone looking for a Mercedes-Benz — outstanding customer service!”
“Not only did they come in under my assumed price expectation the staff were great to deal with and the service was prompt. They took the time to warn of potential issues that could arise and made sure I was aware of all option that were available to me before proceeding. I appreciate the honesty and will certainly return again in the future if their services match my needs.”
“Excellent service. The mechanic was so friendly and experienced guy. The price was reasonable and service was perfect. I would definitely recommend him for someone looking for a quick and perfect service.”
“Ting was very knowledgeable and professional. He reviewed the charges and fees with the disclosure sheet and customized our settings, including safety features, connection to mobile device, booking our 1st service! He efficiently delivered our vehicle in a timely manner and Introduced us to the Business Manager, Service Department and Parts Department! A great experience!”
“I've been going here for more than 10 years. Staff and owner always friendly. They look after me and give me an honest opinion of what work needs to be done, and what can wait.”
“Genuine guys… helped me out when I was scammed by a used car dealer. Navigated me through the process very nicely. Didn’t recommend unnecessary work. Not money hungry guys. Really appreciate your help.”
“Can’t say enough about this place. I’ve been getting the runaround with a lot of other mechanics, possibly because I’m a female, but they are respectful and honest. Thank you for taking care of me”
“Excellent service and super friendly. Looked up the parts I needed and advised me on how to best get them. Small storefront with a huge warehouse so they often have what you need on the shelf or can get it in a short amount of time.”
“Not so much a review of their service as an auto shop as a statement about them being good folks. I got a flat on bike on the way to work, they let me fix it in their parking lot and loaned me the use of their compressor to inflate the replacement tube. Stand up guys.”
“I want to give a huge thank you to Russell for completely turning around my experience at Kia. When I first walked into the dealership, unfortunately, my initial experience wasn’t great. I waited for more than 30 minutes, and no one was available to properly assist us or even acknowledge that we had been waiting. I even overheard someone saying I am busy with paperwork I can’t help right now. At that point, I honestly didn’t feel valued as a customer. I had pretty much given up on purchasing a Kia and decided to walk out and look elsewhere. That’s when I met Russell outside on my way out of the dealership disappointed, and he completely changed the experience. Russell was actually on his way to a delivery and was already busy, but he still stopped and made sure we were attended to. Instead of making us feel like just another customer, he took the time to understand what we were looking for and made us feel that our time and business actually mattered. Being in sales myself, I understand how important customer service and customer attention are. Products and pricing are important, but the way you treat a customer can ultimately determine whether they choose to do business with you. Russell is a perfect example of that. I had already decided to leave Kia, but his approach and level of service completely changed my mind. We ended up test-driving the Kia Sorento EX, and from the very first drive, Russell took the time to explain the vehicle, walk us through the features, and answer all of our questions. Throughout the entire process, he was patient, helpful, responsive, and never made us feel pressured. I can genuinely say that Russell is the reason I purchased my Kia Sorento EX. Without meeting him on my way out that day, I most likely would have purchased a different vehicle somewhere else. Great salespeople don’t just sell a product—they know how to build relationships, value people’s time, and take care of their customers. Russell understands that extremely well. Thank you, Russell, for turning what started as a disappointing experience into such a positive one. I’ll absolutely be sending referrals your way because I know anyone I send to you will receive the same level of care and attention. You earned not only my business, but also my trust and recommendation. Highly recommend asking for Russell if you’re shopping for a vehicle at Kia!”
“I was by yesterday to see if Napa had a part that broke off on my trucks back door. Sure enough they had the part not cheap but had it. The dealership stopped carrying parts for this truck years ago as it is a 2003. Napa was hepful considering my options.”
Fix Auto USA opened its 200th location in Palm Desert South, California, Body Shop Business reported. An impressive achievement for the company started just over a decade ago. "I'm honored to be the 200th Fix Auto USA location," said Arroyo. "I joined the network in 2014 and haven't looked back. This network has given me so much, and I can't wait to continue building my business and representing the brand."