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October 2023 by Heather DuJohn
Had my 92 year old mom in for our 8 th attempt at finding shoes for her foot challenges! Young sales guy with iPhone watch and dark hair exemplified excellent client service! Sorry we did not catch your name. You lived your value of treating customers how you want to be treated and you stood out from most of the other sales people in the other stores. So impressed ! You even got down on your knees with shoe horn to try yet another solution to fit those many MK shoes. Coming up with lots of options / staying with us / running to get more options / giving us things to try that we did not see or notice etc. well done and thank u! You give us hope that client service is not lost!
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October 2023 by Anastasia
Hi! Today I was in the store and I am very satisfied with help and work of wonderful Jing! She was very helpful, professional, provided perfect customer service, kind and patient. The best person and part of my shopping day today! Thank you Jing for all you did today and all information you provided :)
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September 2023 by Nastya
Hi! Today I was in the store and I am very satisfied with help and work of wonderful Jing! She was very helpful, professional, provided perfect customer service, kind and patient. The best person and part of my shopping day today! Thank you Jing for all you did today and all information you provided :)
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September 2023 by Ana
Hi! Today I was in the store and I am very satisfied with help and work of wonderful Jing! She was very helpful, professional, provided perfect customer service, kind and patient. The best person and part of my shopping day today! Thank you Jing for all you did today and all information you provided :)
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June 2023 by Darren Croft
Friendly and incredible helpful staff.
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June 2023 by FaithFanatic TV
Browns- Halifax shopping mall!!! I’m joyfully overwhelmed with the politeness and care from the staff. It was such a pleasant surprising experience!! If you need shoes go here first, colour doesn’t matter here. I will always be shopping here from now on!
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January 2023 by Sara Cameron
Always a pleasure. Shoutout to the best customer service rep - MAVIS MU —- she is the reason I shop here. Always friendly and remembers me ! Love this store
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January 2023 by Austin Chauhan
Customer service is excellent. Always have some good deals going on.
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November 2022 by Natalie Cantle
This location was extremely helpful! The sales associate immediately came up to me and asked if I needed help as well as they were super suggestive in finding me the right size. I was buying a very expensive pair of boots so wanted to make sure I had the right style and size, definitely couldn’t have made an accurate decision without their help ! Definitely recommend this location !!
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October 2022 by bobby j
The girl with the red hair gave me excellent service and was quick to ring me up. Her energy and character really made me love this store. Will definitely be coming back soon!
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October 2022 by Alisha Virmani
Matt the assistant manager was so helpful and courteous! He was really helpful with finding my winter boots. He went above and beyond to try and help me find the perfect fit and style for me. It was great customer service and I would definitely be back!!!! Thanks Matt & browns team.
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June 2022 by dawn sloane
Was very happy to be able to purchase a good pair of shoes for everyday wear. I know the last for a very long time there a good name brand
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June 2022 by Debbie Glover
The salesperson was knowledgeable and friendly.
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April 2022 by Abbey Crawley
I’m absolutely disgusted. And surprised that in 2022 people STILL act like this.At approximately 6pm, my boyfriend and I entered the Halifax shopping centre location.You’re incredibly terrible rude staff stood in a circle having a conversation amongst themselves. One female… 2 males. We were a little surprised that after 7 mins and a EMPTY store with NO customers.. that no one asked if we needed any assistance. Not sure if it was because I was wearing tye dye and my partner had cartoon characters all over his outfit but we definitely felt extremely judged.After 7 mins and not 3 of ur staff ask us if we need help. Funny because my boyfriend was wearing very expensive shoes.Nike ovo shoes but they were too busy talking about in exact words “ I’m so sick of these straight white men with a sense of entitlement”. We are both disgusted.Disappointed in SHOCK. We didn’t do anything and we left. Something needs to be done here and I will take this farther if not. Your staff should be ashamed
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January 2022 by Veronica Mitchell
Selection is great! Not all the staff has proper training, some don’t know what their talking about. But they are always sweet and cheerful!
