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November 2023 by Joel Churchill
I needed a sensor replaced and the dealership was booking into January but Burt took the appt same day and fixed it in two hours and charged a fair price. Very knowledgeable, and will tell you if something is worth fixing or not.
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September 2023 by Crow
Awful customer service, women at the front desk was very rude. They should change their name to Mercedes auto repair, because that is all they want to work on. If you have a Saab don’t waste you time taking it here
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March 2023 by Libby W.
Second time going to them to fix the same issue. After this time, they gave me the car back after replacing routers and servicing breaks ( I was told this was the issue) and the same two issues were still not fixed. They gave me the car back for the second time after charging me $700 without fixing why I dropped it off and they knew the symptoms were not gone. Extremely rude customer service -the Lady at front desk actually hung up on me mid sentence.
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September 2022 by Margot Christie
I was scheduled in promptly. Burt's vast experience is unbeatable. He tracked down the problem, showed me issues and resolved them. Parts arrived on time. Bill well itemized.
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August 2022 by B Chisholm
Excellent service. My go to place for work on my '84 300D.
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April 2022 by Paul Langille
If I could give it a 0. I would. DO NOT TAKE ANY CAR HERE. They are a rip off artist. A valve cover gasket job, and three + weeks later plus $5000 + later, just to get the car back. Every time I called, they couldn’t give me answer. When or why, the car will be done. Just kept saying they are a unique car. RUN go anywhere else. The dealer would have be 5 X + cheaper.
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February 2022 by Steven Brown
Simply the best! Bert has been my go to tech for anything, in particular my Mercedes. Wouldn’t go anywhere else.
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February 2022 by Emara Churchill
I called Bert in a small crisis. In putting my snow tires on another garage was unable to remove one of the locking wheel nuts on my tire and referred to me to my dealership who could not fit me in for another week.Bert was able to see me first thing the following day and fixed the issue in 10 minutes.He was skillful, helpful and extremely accommodating. Will return for future services.
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December 2021 by Libby Winchester
Second time going to them to fix the same issue. after this time they gave me the car back after replacing routers and servicing breaks ( I was told this was the issue) and the same two issues were not fixed. they gave me the car back for the second time after charging me $700 without fixing why they dropped it off and they knew the symptoms were not gone. Extremely rude customer service. lady at front desk just hung up on me.Services: Brakes
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October 2021 by hvan8647
Great service. Burt is very knowledgeable and provided service above and beyond. Very friendly and very thorough. Car is running great. 72 Mercedes 450SL
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September 2020 by Raine
Made an appointment two weeks in advanced to get a part replaced, told it will take two hours.Take my car in for the appointment, and am told they will call me when it's done. Five hours later and no call, so I call them and am told that they don't have the part and it will be ready tomorrow.Wait all next day, call a couple times with no answer. Day after, I call again with no answer. Finally on the fourth day I call and am told the car is ready.Go to pick up car and the receptionist chats with someone for 15 minutes while making comments about how impatient society has become.Definitely won't be going back.
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September 2020 by Stephen Parsons
I have been dealing with Eurowerks for a couple of decades now and am on my fourth car with their service. All repairs are professional grade with extra care taken to the finer points of customer service. The replacement parts are OEM. Their experience with the unusual is unparalleled which is knowledge gained through the combined experience of over 80 years working as mechanics on European vehicles.
